Receptionist / Patient Experience Manager
American Medical Centers (AMC) Milan is looking for a Receptionist to join its clinical team.
Key responsibilities
• Patient reception and support (International and Italian patients)
• Management of patient medical and administrative dossiers
• General administrative support to the clinic
• Appointment scheduling and patient communications
Requirements:
• Fluent English (written and spoken) — mandatory
• Fluent Italian (written and spoken) — mandatory.
• Strong interpersonal and hospitality skills
• Accuracy, precision and attention to details
• Prior experience in healthcare or private clinics preferred Nice to have:
• Previous experience with international insurances
• Additional languages are a strong asset Contract:
• Freelance collaboration (Partita IVA)
•
Working hours
to be defined We are looking for professionals who demonstrate:
• Strong patient communication and interpersonal skills
• Empathy and patient-centered care
• Ability to work in multi-disciplinary teams
• Adaptability and flexibility in a dynamic environment
• Problem-solving mindset and excellent bedside manner
• Interest in working in an international healthcare setting
What we offer
• Opportunity to join the opening of a concierge / boutique clinic in Milan
• Collaborative and multi-disciplinary environment
• Flexible professional collaboration
• Work with international patients and healthcare professionals
How to apply
Send your CV and a cover letter in english to (email hidden) or to (email hidden)
Job Type
s: Full-time, Tempo parziale Work
Location:
In person
Key responsibilities
• Patient reception and support (International and Italian patients)
• Management of patient medical and administrative dossiers
• General administrative support to the clinic
• Appointment scheduling and patient communications
Requirements:
• Fluent English (written and spoken) — mandatory
• Fluent Italian (written and spoken) — mandatory.
• Strong interpersonal and hospitality skills
• Accuracy, precision and attention to details
• Prior experience in healthcare or private clinics preferred Nice to have:
• Previous experience with international insurances
• Additional languages are a strong asset Contract:
• Freelance collaboration (Partita IVA)
•
Working hours
to be defined We are looking for professionals who demonstrate:
• Strong patient communication and interpersonal skills
• Empathy and patient-centered care
• Ability to work in multi-disciplinary teams
• Adaptability and flexibility in a dynamic environment
• Problem-solving mindset and excellent bedside manner
• Interest in working in an international healthcare setting
What we offer
• Opportunity to join the opening of a concierge / boutique clinic in Milan
• Collaborative and multi-disciplinary environment
• Flexible professional collaboration
• Work with international patients and healthcare professionals
How to apply
Send your CV and a cover letter in english to (email hidden) or to (email hidden)
Job Type
s: Full-time, Tempo parziale Work
Location:
In person