Human Resources Senior Manager (M/W)
Sector: Hospitality, Travel & TourismReference: Visualizzare il telefono su click.appcast.io 013We are seeking an experienced, dynamic, and people-focused Senior HR Manager to join the Human Resources team of a prestigious 5-star luxury hotel in Rome.The successful candidate will be responsible for leading the hotel's HR function and supporting a high-performance culture built around exceptional guest service, employee engagement, luxury hospitality standards, and operational excellence.This role is ideal for an HR professional with strong experience in luxury hotels, international hospitality environments, or premium service organizations, who understands the importance of creating an exceptional employee experience that translates into an exceptional guest experience.Key ResponsibilitiesHuman Resources LeadershipLead and oversee the day-to-day Human Resources function for the hotel.Partner with the General Manager and Executive Leadership Team on people strategy and organizational priorities.Develop and implement HR policies, procedures,
and initiatives aligned with luxury hospitality standards.Act as a trusted HR business partner to department heads and senior leadership.Ensure HR practices comply with Italian employment legislation and applicable labor regulations.Talent Acquisition & Workforce Planning Employee Engagement & Culture, Learning & DevelopmentLuxury Hospitality ExpectationsThe successful candidate should have a strong understanding of the unique people requirements of a luxury 5-star hotel environment, including:Strong understanding of luxury guest-service culture.Ability to work with multicultural and international teams.A genuine passion for employee wellbeing and development.Ability to balance employee advocacy with business and operational requirements.Ability to operate effectively in a fast-paced, highly demanding hotel environment.A service-oriented and solutions-focused approach.Strategic HR leadershipPeople developmentEmotional intelligenceCultural awarenessCommercial awarenessEmployee engagementConflict resolutionCoaching and mentoringChange managementDecision-makingConfidentiality and discretionStrong communication skillsLuxury-service mindset
and initiatives aligned with luxury hospitality standards.Act as a trusted HR business partner to department heads and senior leadership.Ensure HR practices comply with Italian employment legislation and applicable labor regulations.Talent Acquisition & Workforce Planning Employee Engagement & Culture, Learning & DevelopmentLuxury Hospitality ExpectationsThe successful candidate should have a strong understanding of the unique people requirements of a luxury 5-star hotel environment, including:Strong understanding of luxury guest-service culture.Ability to work with multicultural and international teams.A genuine passion for employee wellbeing and development.Ability to balance employee advocacy with business and operational requirements.Ability to operate effectively in a fast-paced, highly demanding hotel environment.A service-oriented and solutions-focused approach.Strategic HR leadershipPeople developmentEmotional intelligenceCultural awarenessCommercial awarenessEmployee engagementConflict resolutionCoaching and mentoringChange managementDecision-makingConfidentiality and discretionStrong communication skillsLuxury-service mindset