Account Manager (Italian/English)
Overview As Sr Account Manager, you own end-to-end growth of a regional city cluster, shaping expansion, partner onboarding, and user experience. You drive city performance from coverage to promotional strategy, collaborating with Operations, Sales, and Marketing to deliver profitable, market-leading cities. You will prioritize cities and partners, improve uptime and content quality, and lead weekly business reviews. This role offers high-impact scope in a fast-paced, data-driven environment committed to expanding urban delivery.
Retribuzione / Benefits
quarterly performance premio
equity plan
private health insurance
Glovo credit
flexible work options (work from home 2 days/week)
enhanced parental leave
Responsabilità
Make expansion decisions and coordinate with Operations to strengthen city presence
Set partner acquisition priorities and manage pipeline for top partners
Drive initiatives to fix basics: uptime, menu quality, CTDP optimization, and content controls
Own city-level promotional plans with top partners
Lead reporting through Weekly Business Reviews
Promote attractive promotions with top partners to grow city presence
Focus on prioritizing and growing priority cities
Requisiti fondamentali
Ownership mindset with a track record of hitting targets without supervision
Ability to translate data (share, funnel, unit economics) into action plans and fluency with GMV, contribution margin, fail rate, uptime, and conversion
Strategic prioritization to allocate scarce resources across cities and levers
Experience mobilizing cross-functional teams including Operations, Sales, Marketing, and account teams
Commercial and negotiation skills with partner management in marketplace, retail, FMCG, or food-delivery
Organizational excellence managing multiple cities and deadlines
Adaptability with a proactive, high-energy attitude
Fluency in Italian and professional English, willing to travel across the region
bias for action
cross-functional influence
analytical thinking
Looker (or similar BI tools)
SQL
Salesforce
Retribuzione / Benefits
quarterly performance premio
equity plan
private health insurance
Glovo credit
flexible work options (work from home 2 days/week)
enhanced parental leave
Responsabilità
Make expansion decisions and coordinate with Operations to strengthen city presence
Set partner acquisition priorities and manage pipeline for top partners
Drive initiatives to fix basics: uptime, menu quality, CTDP optimization, and content controls
Own city-level promotional plans with top partners
Lead reporting through Weekly Business Reviews
Promote attractive promotions with top partners to grow city presence
Focus on prioritizing and growing priority cities
Requisiti fondamentali
Ownership mindset with a track record of hitting targets without supervision
Ability to translate data (share, funnel, unit economics) into action plans and fluency with GMV, contribution margin, fail rate, uptime, and conversion
Strategic prioritization to allocate scarce resources across cities and levers
Experience mobilizing cross-functional teams including Operations, Sales, Marketing, and account teams
Commercial and negotiation skills with partner management in marketplace, retail, FMCG, or food-delivery
Organizational excellence managing multiple cities and deadlines
Adaptability with a proactive, high-energy attitude
Fluency in Italian and professional English, willing to travel across the region
bias for action
cross-functional influence
analytical thinking
Looker (or similar BI tools)
SQL
Salesforce