Cafe Assistant Manager, Naples Trading Company
h3About Four Seasons: /h3pFour Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
/ppAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
/ph3About the location: /h3pA rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples.
Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club.
The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
/ph3About The Role: /h3pThe Cafe Assistant Manager supports the Cafe Manager in the daily leadership and operation of Naples Trading Company, ensuring an exceptional guest experience,
strong team engagement, and efficient business operations.
This role serves as a key leader within the cafe, overseeing daily service standards, supporting staffing and scheduling initiatives, driving retail and food beverage sales, and assisting with inventory and financial controls.
The Assistant Manager leads by example, fostering a culture of hospitality, accountability, and excellence while helping develop supervisors and frontline team members.
/ph3What You Will Do: /h3ulliSupport the Cafe Manager in leading all aspects of Naples Trading Company operations, ensuring exceptional service, product quality, and cleanliness standards.
/liliAct as Manager on Duty in the absence of the Cafe Manager, ensuring operational continuity and sound decision-making.
/liliSupervise, coach, and develop Supervisors and team members, promoting a culture of learning, accountability, and Four Seasons service excellence.
/liliAssist with recruiting, onboarding, training, performance management, and employee engagement initiatives.
/liliMonitor daily service execution, ensuring guests and residents receive prompt, personalized, and professional service.
/liliPartner with the Cafe Manager to schedule labor effectively while maintaining productivity and controlling labor costs.
/liliSupport inventory management processes, including ordering, receiving, cycle counts, product rotation, and loss prevention measures.
/liliCollaborate with the Purchasing Coordinator to maintain appropriate inventory levels and ensure merchandising standards are consistently achieved.
/liliExecute and maintain company visual merchandising directives and presentation standards throughout the café and retail space.
/liliReview sales trends and operational performance, providing recommendations to improve guest satisfaction, efficiency, and revenue opportunities.
/liliEnsure compliance with health, safety, sanitation, food handling, and company operating standards.
/liliAssist in monitoring outlet expenses, cash handling procedures, and operational controls to support financial objectives.
/liliObserve the physical condition of facilities and equipment, coordinating maintenance needs and recommending improvements when appropriate.
/liliFoster positive working relationships across departments to support resort initiatives and enhance the overall guest experience.
/liliPromote a warm, welcoming atmosphere among guests, residents, and team members, treating all individuals with dignity and respect.
/liliMaintain a visible presence on the floor during peak business periods, leading by example and supporting operational needs as required.
/li /ulh3What You Bring: /h3ulliA sincere passion for hospitality and creating memorable guest experiences.
/liliPrevious leadership experience in a luxury hospitality, café, retail, or food beverage environment.
/liliStrong interpersonal and communication skills with the ability to motivate and develop team members.
/liliDemonstrated ability to prioritize tasks, solve problems, and adapt to changing business demands.
/liliExcellent organizational and administrative skills.
/liliWorking knowledge of inventory management, labor controls, scheduling, and retail operations.
/liliAbility to functio /li /ul #J-*****-Ljbffr
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
/ppAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
/ph3About the location: /h3pA rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples.
Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club.
The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
/ph3About The Role: /h3pThe Cafe Assistant Manager supports the Cafe Manager in the daily leadership and operation of Naples Trading Company, ensuring an exceptional guest experience,
strong team engagement, and efficient business operations.
This role serves as a key leader within the cafe, overseeing daily service standards, supporting staffing and scheduling initiatives, driving retail and food beverage sales, and assisting with inventory and financial controls.
The Assistant Manager leads by example, fostering a culture of hospitality, accountability, and excellence while helping develop supervisors and frontline team members.
/ph3What You Will Do: /h3ulliSupport the Cafe Manager in leading all aspects of Naples Trading Company operations, ensuring exceptional service, product quality, and cleanliness standards.
/liliAct as Manager on Duty in the absence of the Cafe Manager, ensuring operational continuity and sound decision-making.
/liliSupervise, coach, and develop Supervisors and team members, promoting a culture of learning, accountability, and Four Seasons service excellence.
/liliAssist with recruiting, onboarding, training, performance management, and employee engagement initiatives.
/liliMonitor daily service execution, ensuring guests and residents receive prompt, personalized, and professional service.
/liliPartner with the Cafe Manager to schedule labor effectively while maintaining productivity and controlling labor costs.
/liliSupport inventory management processes, including ordering, receiving, cycle counts, product rotation, and loss prevention measures.
/liliCollaborate with the Purchasing Coordinator to maintain appropriate inventory levels and ensure merchandising standards are consistently achieved.
/liliExecute and maintain company visual merchandising directives and presentation standards throughout the café and retail space.
/liliReview sales trends and operational performance, providing recommendations to improve guest satisfaction, efficiency, and revenue opportunities.
/liliEnsure compliance with health, safety, sanitation, food handling, and company operating standards.
/liliAssist in monitoring outlet expenses, cash handling procedures, and operational controls to support financial objectives.
/liliObserve the physical condition of facilities and equipment, coordinating maintenance needs and recommending improvements when appropriate.
/liliFoster positive working relationships across departments to support resort initiatives and enhance the overall guest experience.
/liliPromote a warm, welcoming atmosphere among guests, residents, and team members, treating all individuals with dignity and respect.
/liliMaintain a visible presence on the floor during peak business periods, leading by example and supporting operational needs as required.
/li /ulh3What You Bring: /h3ulliA sincere passion for hospitality and creating memorable guest experiences.
/liliPrevious leadership experience in a luxury hospitality, café, retail, or food beverage environment.
/liliStrong interpersonal and communication skills with the ability to motivate and develop team members.
/liliDemonstrated ability to prioritize tasks, solve problems, and adapt to changing business demands.
/liliExcellent organizational and administrative skills.
/liliWorking knowledge of inventory management, labor controls, scheduling, and retail operations.
/liliAbility to functio /li /ul #J-*****-Ljbffr