Account Manager Smb Italy - Milano
Overview
In this role you will cultivate and grow top restaurant partnerships, acting as a trusted advisor to help partners succeed. You will leverage data and cross?functional collaboration to optimize partnerships and maximize revenue impact. You'll guide onboarding, promote growth through strategic promotions, and tailor solutions across teams. The position combines relationship management, data analysis, and hands?on execution to scale partner performance. This role offers an opportunity to shape the partner ecosystem within a fast?growing delivery platform.
Retribuzione / Benefits
30% quarterly performance premio
Top-notch private health insurance
Wellhub plan for gym access
Monthly Glovo credit
Work from home two days a week; up to three weeks on-site/remote
Enhanced parental leave
Responsabilità
Build and maintain strong, long?term relationships with restaurant partners through proactive communication
Understand partners' goals and challenges to provide strategic guidance
Analyse data to drive operational excellence, growth, and profitability for partners and Glovo
Drive revenue growth via promotions, marketing activations, and menu optimization
Own partner revenue performance and drive measurable growth
Collaborate with Marketing, Operations, Finance, and Customer Service to tailor solutions
Own the partner onboarding process from store setup through first days on Glovo
Requisiti fondamentali
Up to 2-3 years of experience in high-performance account management, sales, or business consultancy
Bachelor in Business Administration or related field is a plus
Motivation to exceed KPIs with timely execution
Problem solver with data-driven, analytical approach
Highly organized, proactive with strong time management and prioritization
Comfort with strategic planning and hands-on execution
Good knowledge of Google Suite; Salesforce is a plus
Native level of Italian; proficiency in English
proactive communication
strategic thinking
data-driven decision making
data analysis
Google Suite
Salesforce (plus)
In this role you will cultivate and grow top restaurant partnerships, acting as a trusted advisor to help partners succeed. You will leverage data and cross?functional collaboration to optimize partnerships and maximize revenue impact. You'll guide onboarding, promote growth through strategic promotions, and tailor solutions across teams. The position combines relationship management, data analysis, and hands?on execution to scale partner performance. This role offers an opportunity to shape the partner ecosystem within a fast?growing delivery platform.
Retribuzione / Benefits
30% quarterly performance premio
Top-notch private health insurance
Wellhub plan for gym access
Monthly Glovo credit
Work from home two days a week; up to three weeks on-site/remote
Enhanced parental leave
Responsabilità
Build and maintain strong, long?term relationships with restaurant partners through proactive communication
Understand partners' goals and challenges to provide strategic guidance
Analyse data to drive operational excellence, growth, and profitability for partners and Glovo
Drive revenue growth via promotions, marketing activations, and menu optimization
Own partner revenue performance and drive measurable growth
Collaborate with Marketing, Operations, Finance, and Customer Service to tailor solutions
Own the partner onboarding process from store setup through first days on Glovo
Requisiti fondamentali
Up to 2-3 years of experience in high-performance account management, sales, or business consultancy
Bachelor in Business Administration or related field is a plus
Motivation to exceed KPIs with timely execution
Problem solver with data-driven, analytical approach
Highly organized, proactive with strong time management and prioritization
Comfort with strategic planning and hands-on execution
Good knowledge of Google Suite; Salesforce is a plus
Native level of Italian; proficiency in English
proactive communication
strategic thinking
data-driven decision making
data analysis
Google Suite
Salesforce (plus)