Guest Experience Specialist
MEININGER Hotels in Milan is seeking a Customer Care professional to support guests across telephone, email, chat and social media. You will provide information on reservations, services and destinations, resolve issues at first contact, and contribute to sales through up-selling and tailored recommendations.
The role requires at least basic German and English language skills, a passion for hospitality, and the ability to work in a hybrid environment with two days in the Milan office.
The role requires at least basic German and English language skills, a passion for hospitality, and the ability to work in a hybrid environment with two days in the Milan office.