Sommelier
h3About Four Seasons: /h3pFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. /ppAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. /ph3About the location: /h3pA rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found. /ph3About the role: /h3pThis position is responsible for overseeing the hotel's wine program. The position will plan, organize,
and control all aspects pertaining to wine purchases, sales, menus, education, inventory and consumption at the hotel. The position will be required to be in service for server shifts in HB's and will also work alongside the Hotel's other outlets to drive wine sales and customer satisfaction. /ph3What you will do: /h3ulliDescribe the selection of food beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. /liliDevelop and continuously update a wine list which reflects the style, philosophy, pricing goals, budgetary restrictions (or lack thereof), customer base food styles of the establishment. /liliEnsure correct glassware for wines, beers and spirits. Provide impeccable, professional service for sparkling, still, rose, red, dessert wines and spirits, including decantation of wines for aeration and to separate clear wine from sediment. /liliEnsure that the service standards for mise en place, server appearance, station orderliness cleanliness are maintained. Manage wine cellar, including proper receipt, storage, inventory and ordering of beverage products.
/liliAssist in a continuous wine training program and conduct training sessions with service staff Catering/Conference Services department. /liliUtilize all computer systems relevant to the Restaurant, Bar Room Service. /liliPerform other tasks or projects as assigned by hotel management and staff. /liliCommunicate effectively with FB employees and managers on a daily basis. /liliAnticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. /liliProperly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. /liliComply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact. /li /ululliThe ability to execute functions or special receptions in rooms, suites and boardrooms. /li /ulh3What you bring: /h3ulliAbility to read, write and speak English /liliCollege degree in Hotel and Restaurant Management or equivalent experience preferred /liliSommelier Certification required /liliMinimum two years in the same or similar position /liliComputer proficiency especially in Microsoft Word and Excel /liliComprehensive knowledge of the following as they relate to wine, spirits, beer related products: the history, science, technology, sensory analysis, management, service local laws. /li /ulh3What we offer: /h3pFour Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you: /pulliLucrative salary! /liliMarket-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days! /liliTime off plans starting on the day of hire! /liliAn opportunity to be a part of a cohe /li /ul #J-18808-Ljbffr
and control all aspects pertaining to wine purchases, sales, menus, education, inventory and consumption at the hotel. The position will be required to be in service for server shifts in HB's and will also work alongside the Hotel's other outlets to drive wine sales and customer satisfaction. /ph3What you will do: /h3ulliDescribe the selection of food beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. /liliDevelop and continuously update a wine list which reflects the style, philosophy, pricing goals, budgetary restrictions (or lack thereof), customer base food styles of the establishment. /liliEnsure correct glassware for wines, beers and spirits. Provide impeccable, professional service for sparkling, still, rose, red, dessert wines and spirits, including decantation of wines for aeration and to separate clear wine from sediment. /liliEnsure that the service standards for mise en place, server appearance, station orderliness cleanliness are maintained. Manage wine cellar, including proper receipt, storage, inventory and ordering of beverage products.
/liliAssist in a continuous wine training program and conduct training sessions with service staff Catering/Conference Services department. /liliUtilize all computer systems relevant to the Restaurant, Bar Room Service. /liliPerform other tasks or projects as assigned by hotel management and staff. /liliCommunicate effectively with FB employees and managers on a daily basis. /liliAnticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. /liliProperly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. /liliComply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact. /li /ululliThe ability to execute functions or special receptions in rooms, suites and boardrooms. /li /ulh3What you bring: /h3ulliAbility to read, write and speak English /liliCollege degree in Hotel and Restaurant Management or equivalent experience preferred /liliSommelier Certification required /liliMinimum two years in the same or similar position /liliComputer proficiency especially in Microsoft Word and Excel /liliComprehensive knowledge of the following as they relate to wine, spirits, beer related products: the history, science, technology, sensory analysis, management, service local laws. /li /ulh3What we offer: /h3pFour Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you: /pulliLucrative salary! /liliMarket-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days! /liliTime off plans starting on the day of hire! /liliAn opportunity to be a part of a cohe /li /ul #J-18808-Ljbffr