Support Operations Lead - Customer Success
pKeyloop is seeking a Support Manager to lead the daily operations of the support team, ensuring timely, high-quality resolution of customer issues. You will develop and implement support strategies, policies, and procedures to enhance the customer experience and drive continuous improvement. /ppYou will coach and develop team members, manage performance, collaborate with Product, Engineering and Sales, and own escalation processes. /p #J-18808-Ljbffr