Receptionist / Patient Experience Manager
American Medical Centers (AMC) Milan is looking for a Receptionist to join its clinical team.
Key responsibilities
* Patient reception and support (International and Italian patients)
* Management of patient medical and administrative dossiers
* General administrative support to the clinic
* Appointment scheduling and patient communications
Requirements:
* Fluent English (written and spoken) — mandatory
* Fluent Italian (written and spoken) — mandatory.
* Strong interpersonal and hospitality skills
* Accuracy, precision and attention to details
* Prior experience in healthcare or private clinics preferred Nice to have:
* Previous experience with international insurances
* Additional languages are a strong asset Contract:
* Freelance collaboration (Partita IVA)
*
Working hours
to be defined We are looking for professionals who demonstrate:
* Strong patient communication and interpersonal skills
* Empathy and patient-centered care
* Ability to work in multi-disciplinary teams
* Adaptability and flexibility in a dynamic environment
* Problem-solving mindset and excellent bedside manner
* Interest in working in an international healthcare setting
What we offer
* Opportunity to join the opening of a concierge / boutique clinic in Milan
* Collaborative and multi-disciplinary environment
* Flexible professional collaboration
* Work with international patients and healthcare professionals
How to apply
Send your CV and a cover letter in english to or to
Job Type
s: Full-time, Tempo parziale Work
Location:
In person
Key responsibilities
* Patient reception and support (International and Italian patients)
* Management of patient medical and administrative dossiers
* General administrative support to the clinic
* Appointment scheduling and patient communications
Requirements:
* Fluent English (written and spoken) — mandatory
* Fluent Italian (written and spoken) — mandatory.
* Strong interpersonal and hospitality skills
* Accuracy, precision and attention to details
* Prior experience in healthcare or private clinics preferred Nice to have:
* Previous experience with international insurances
* Additional languages are a strong asset Contract:
* Freelance collaboration (Partita IVA)
*
Working hours
to be defined We are looking for professionals who demonstrate:
* Strong patient communication and interpersonal skills
* Empathy and patient-centered care
* Ability to work in multi-disciplinary teams
* Adaptability and flexibility in a dynamic environment
* Problem-solving mindset and excellent bedside manner
* Interest in working in an international healthcare setting
What we offer
* Opportunity to join the opening of a concierge / boutique clinic in Milan
* Collaborative and multi-disciplinary environment
* Flexible professional collaboration
* Work with international patients and healthcare professionals
How to apply
Send your CV and a cover letter in english to or to
Job Type
s: Full-time, Tempo parziale Work
Location:
In person