Junior Consultant
WHAT MAKES US, US
Join some of the most innovative thinkers in Fin Tech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to Sim Corp
At its foundation, Sim Corp is guided by our values – caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.
If you like what we’re saying, keep reading
WHY THIS ROLE IS IMPORTANT TO US | THE FUNCTION
We are hiring a Service Delivery Associate to join our Service Delivery team at the Sim Corp office in Pistoia or Trieste.
Service Delivery Consultants are skilled professionals who contribute to the growing support and maintenance of Sim Corp clients, by providing best practices market solutions and deploying services related to the usage of Sim Corp Dimension and beyond.
As part of an International company, you will be in contact with Clients and experts from all over the world. You will be able to access an international network of people that can assist you grow professionally and personal. You will have the opportunity to work closely with your Team, share relevant thoughts and ideas and have a high "Team spirit".
Our consultants provide Front to Back solutions, Incident and Problem Management, Small changes or enhancements to current or future customer flows, increasing the automation level and (or) the end-user experience and satisfaction.
We are always looking for innovative solutions to improve the service and to make it functional for customers.
WHAT YOU WILL BE RESPONSIBLE FOR
As a Service Delivery Consultant, you will: Evaluate problems and issues which occur in Sim Corp Dimension at internal or external clients to provide convincing and timely solutions
Co-operate closely with Sim Corp colleagues and the Sim Corp clients to prioritize and provide best-practice solutions
Advise and service our clients by providing best practice market solutions related to the usage of Sim Corp Dimension in an optimal, future-oriented way
Implement additional functionality in Sim Corp Dimension for existing customers also addressing issues in new areas of expertise to fulfil our clients’ demand for additional, value-adding functionality
Assess creatively customer requirements regarding system enhancements of a highly complex nature and address these to product management to ensure that product management is always aware of future market requirements
Co-operate closely with other professionals within Sim Corp to share knowledge and ensure efficient solutions for the clients
Contribute to knowledge
Join some of the most innovative thinkers in Fin Tech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to Sim Corp
At its foundation, Sim Corp is guided by our values – caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.
If you like what we’re saying, keep reading
WHY THIS ROLE IS IMPORTANT TO US | THE FUNCTION
We are hiring a Service Delivery Associate to join our Service Delivery team at the Sim Corp office in Pistoia or Trieste.
Service Delivery Consultants are skilled professionals who contribute to the growing support and maintenance of Sim Corp clients, by providing best practices market solutions and deploying services related to the usage of Sim Corp Dimension and beyond.
As part of an International company, you will be in contact with Clients and experts from all over the world. You will be able to access an international network of people that can assist you grow professionally and personal. You will have the opportunity to work closely with your Team, share relevant thoughts and ideas and have a high "Team spirit".
Our consultants provide Front to Back solutions, Incident and Problem Management, Small changes or enhancements to current or future customer flows, increasing the automation level and (or) the end-user experience and satisfaction.
We are always looking for innovative solutions to improve the service and to make it functional for customers.
WHAT YOU WILL BE RESPONSIBLE FOR
As a Service Delivery Consultant, you will: Evaluate problems and issues which occur in Sim Corp Dimension at internal or external clients to provide convincing and timely solutions
Co-operate closely with Sim Corp colleagues and the Sim Corp clients to prioritize and provide best-practice solutions
Advise and service our clients by providing best practice market solutions related to the usage of Sim Corp Dimension in an optimal, future-oriented way
Implement additional functionality in Sim Corp Dimension for existing customers also addressing issues in new areas of expertise to fulfil our clients’ demand for additional, value-adding functionality
Assess creatively customer requirements regarding system enhancements of a highly complex nature and address these to product management to ensure that product management is always aware of future market requirements
Co-operate closely with other professionals within Sim Corp to share knowledge and ensure efficient solutions for the clients
Contribute to knowledge