Inventory Planner
Campodarsego, Padova Italy Full-Time 28.800 €
- 30.800 € La RAL prevista per questa posizione, in relazione al requisito richiesto di 0-1 anni di esperienza, prevede un minimo di €28.800 e un massimo di €30.800. Unox S.p.
A, market leader in high-end oven production and certified as one of the 100 best places to work in Europe, is looking for an Inventory Planner to join our Operations Team. Main responsibilities
* Ensure the accurate and timely issuance of the various documents related to the Back Office process.
* Develop and update work procedures and guidelines related to the Back Office process.
* Schedule tasks and activities to meet customer service KPIs.
* Manage incoming calls in the system.
* Handle customer enquiries via phone, email and fax.
* Liaise with the finance department to resolve billing and payment issues.
* Work closely with the shipping department to ensure that each order is delivered on time (prepare loading plans and shipping documents).
* Accurately maintain the customer database, main records and sales contract files.
* Manage customer complaints and issue tickets related to returned goods (RMA).
* Provide customers with stock availability.
* Monitor stocks of finished products and spare parts in the warehouses of Unox Group distribution branches to avoid overstock and stockouts and monitor and set reorder points.
* Correctly manage the product phase-ins and phase-outs of the Unox group's distribution branches.
* Support the back office of the Unox group distribution branches in order management, shipping, administration and import activities. Requirements
* Degree in economics and management, languages, management engineering
* Excellent knowledge of Italian and English What Unox offers
* Work-Life balance initiatives
* Health insurance & welfare programs
* Mentorship & coaching
* Career growth & training programs
* Diversity & inclusion policies
* Team building activities The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.
- 30.800 € La RAL prevista per questa posizione, in relazione al requisito richiesto di 0-1 anni di esperienza, prevede un minimo di €28.800 e un massimo di €30.800. Unox S.p.
A, market leader in high-end oven production and certified as one of the 100 best places to work in Europe, is looking for an Inventory Planner to join our Operations Team. Main responsibilities
* Ensure the accurate and timely issuance of the various documents related to the Back Office process.
* Develop and update work procedures and guidelines related to the Back Office process.
* Schedule tasks and activities to meet customer service KPIs.
* Manage incoming calls in the system.
* Handle customer enquiries via phone, email and fax.
* Liaise with the finance department to resolve billing and payment issues.
* Work closely with the shipping department to ensure that each order is delivered on time (prepare loading plans and shipping documents).
* Accurately maintain the customer database, main records and sales contract files.
* Manage customer complaints and issue tickets related to returned goods (RMA).
* Provide customers with stock availability.
* Monitor stocks of finished products and spare parts in the warehouses of Unox Group distribution branches to avoid overstock and stockouts and monitor and set reorder points.
* Correctly manage the product phase-ins and phase-outs of the Unox group's distribution branches.
* Support the back office of the Unox group distribution branches in order management, shipping, administration and import activities. Requirements
* Degree in economics and management, languages, management engineering
* Excellent knowledge of Italian and English What Unox offers
* Work-Life balance initiatives
* Health insurance & welfare programs
* Mentorship & coaching
* Career growth & training programs
* Diversity & inclusion policies
* Team building activities The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.