Operations Manager
Operations Manager
•
Working Hours
8 hours, from 3:00 PM till 11:00 PM Beirut Time (GMT+3)
• Working Days: 5 days a week
• Days Off: Saturday and Sunday
• Work
Location:
Fully-remote, you can work from anywhere
• Salary Range: 2,500$ per month Mission We're hiring an Operations Manager with strong technical and systems-building ability to help organize, improve, and scale the infrastructure behind client fulfillment. The primary focus of this role is CRM management, systems building, automation, troubleshooting, and SOP development. You'll work closely with the founder to turn manual and fragmented processes into organized, repeatable systems that allow the company to operate more efficiently as it grows. You'll work extensively with tools such as GoHighLevel, n8n, Zapier, ClickUp, Slack, AI tools, and other cloud-based platforms. You'll be expected to troubleshoot problems, identify bottlenecks, build workflows, document processes, and continuously find ways to remove unnecessary manual work. Client communication remains an important part of the role and will increase as you become familiar with the business and its systems. However, technical and systems aptitude is the highest priority for this position. We value problem-solving, adaptability, and the ability to learn quickly over seniority alone. Qualifications
• Years of
Experience:
3–5 years in operations, CRM operations, automation, agency operations, systems management, or a related field.
• CRM Tool: GoHighLevel
• Software/Tools: GoHighLevel, ClickUp, Slack, Google Drive, Frame.io, Meta Ads Manager, Fathom, Claude, n8n, Zapier, and LLM/AI tools.
• Strong technical and systems aptitude.
• Demonstrated ability to troubleshoot systems and solve problems independently.
• Experience building workflows, automations, or repeatable operational processes.
• Strong SOP documentation and process-building ability.
• Social-media fluency and familiarity with short-form video content.
• Basic understanding of Meta Ads and sales pipeline KPIs.
• Ability to learn new software and internal systems quickly.
• Strong written and spoken English.
• Experience with every listed tool is not required; technical aptitude, adaptability, and problem-solving ability are more important than checking every software box.
• Industry experience in home services, lead generation, or agency operations is a plus but can be learned by the right candidate. Technical Requirements
• Minimum internet speed: 250 Mbps.
• Stable and reliable internet connection is required due to large video files, cloud-based systems, and continuous online work.
• Mac is strongly preferred because of the company's cloud-based AI and agentic tooling workflow.
• Windows may be considered for an exceptional candidate.
• Own a reliable computer capable of running multiple cloud-based applications simultaneously.
• Noise-cancelling headset and a quiet, professional workspace.
• Webcam suitable for video meetings.
• Ability to use GoHighLevel, ClickUp, Slack, Google Drive, and other cloud-based tools concurrently.
• Comfortable working with CRM, automation, project-management, communication, cloud-storage, and AI platforms simultaneously.
• Comfortable troubleshooting software and workflows independently.
•
Working Hours
8 hours, from 3:00 PM till 11:00 PM Beirut Time (GMT+3)
• Working Days: 5 days a week
• Days Off: Saturday and Sunday
• Work
Location:
Fully-remote, you can work from anywhere
• Salary Range: 2,500$ per month Mission We're hiring an Operations Manager with strong technical and systems-building ability to help organize, improve, and scale the infrastructure behind client fulfillment. The primary focus of this role is CRM management, systems building, automation, troubleshooting, and SOP development. You'll work closely with the founder to turn manual and fragmented processes into organized, repeatable systems that allow the company to operate more efficiently as it grows. You'll work extensively with tools such as GoHighLevel, n8n, Zapier, ClickUp, Slack, AI tools, and other cloud-based platforms. You'll be expected to troubleshoot problems, identify bottlenecks, build workflows, document processes, and continuously find ways to remove unnecessary manual work. Client communication remains an important part of the role and will increase as you become familiar with the business and its systems. However, technical and systems aptitude is the highest priority for this position. We value problem-solving, adaptability, and the ability to learn quickly over seniority alone. Qualifications
• Years of
Experience:
3–5 years in operations, CRM operations, automation, agency operations, systems management, or a related field.
• CRM Tool: GoHighLevel
• Software/Tools: GoHighLevel, ClickUp, Slack, Google Drive, Frame.io, Meta Ads Manager, Fathom, Claude, n8n, Zapier, and LLM/AI tools.
• Strong technical and systems aptitude.
• Demonstrated ability to troubleshoot systems and solve problems independently.
• Experience building workflows, automations, or repeatable operational processes.
• Strong SOP documentation and process-building ability.
• Social-media fluency and familiarity with short-form video content.
• Basic understanding of Meta Ads and sales pipeline KPIs.
• Ability to learn new software and internal systems quickly.
• Strong written and spoken English.
• Experience with every listed tool is not required; technical aptitude, adaptability, and problem-solving ability are more important than checking every software box.
• Industry experience in home services, lead generation, or agency operations is a plus but can be learned by the right candidate. Technical Requirements
• Minimum internet speed: 250 Mbps.
• Stable and reliable internet connection is required due to large video files, cloud-based systems, and continuous online work.
• Mac is strongly preferred because of the company's cloud-based AI and agentic tooling workflow.
• Windows may be considered for an exceptional candidate.
• Own a reliable computer capable of running multiple cloud-based applications simultaneously.
• Noise-cancelling headset and a quiet, professional workspace.
• Webcam suitable for video meetings.
• Ability to use GoHighLevel, ClickUp, Slack, Google Drive, and other cloud-based tools concurrently.
• Comfortable working with CRM, automation, project-management, communication, cloud-storage, and AI platforms simultaneously.
• Comfortable troubleshooting software and workflows independently.