TechEx IT Support
NBCUniversal Italy is seeking a TechEx Operations Analyst to deliver high-quality IT support across TechBar, online, phone, chat, remote, and in-person channels. You will be the primary contact for end users, handling desktop, mobile, and enterprise systems with a customer-first approach.
In a fast-paced environment you will own incidents from initial diagnosis to resolution, collaborate with internal teams and third-party providers, and contribute to smart hands support for infrastructure and
In a fast-paced environment you will own incidents from initial diagnosis to resolution, collaborate with internal teams and third-party providers, and contribute to smart hands support for infrastructure and