Spa Manager - Jumeirah Capri Palace
Hosco
An exciting opportunity has arisen for a Spa Manager to join Jumeirah Capri Palace for the summer season 2027.
The main duties and responsibilities include:- - Manage daily spa operations, ensure facilities operate according to standards, shifts are arranged efficiently, and guest administration is accurate. - Ensure the guest experience aligns with Jumeirah's luxury standards, overseeing safety measures, and maintaining guest confidentiality. - Act as the primary contact for Dignitaries, VIP, and VVIP guests, coordinating their spa experience and ensuring exceptional hospitality. - Handle guest interactions with professionalism, accommodating special requests, addressing concerns promptly, and ensuring guest satisfaction. - Contribute strategies for enhancing spa, fitness, and membership offerings, develop professional and retail product programs, and actively promote membership sales.
- Implement and monitor up-selling strategies to maximize operational revenue from spa and wellness programs. - Ensure compliance with legislation governing spa operations, maintaining high standards of service while adhering to regulations. - Manage spa staff schedules, complete payroll records, conduct training, coaching, and mentoring sessions, and ensure colleague files are updated. - Control inventory, storage, and departmental assets, conduct inventories, and ensure proper management of operational costs. - Hold regular departmental meetings, keep all information materials and training materials up to date, liaise with maintenance for facility issues, and manage spa-related purchase orders and expenses.
Settore: Hospitality/Turismo/Viaggi
Ruolo: Medicina/Sanità
An exciting opportunity has arisen for a Spa Manager to join Jumeirah Capri Palace for the summer season 2027.
The main duties and responsibilities include:- - Manage daily spa operations, ensure facilities operate according to standards, shifts are arranged efficiently, and guest administration is accurate. - Ensure the guest experience aligns with Jumeirah's luxury standards, overseeing safety measures, and maintaining guest confidentiality. - Act as the primary contact for Dignitaries, VIP, and VVIP guests, coordinating their spa experience and ensuring exceptional hospitality. - Handle guest interactions with professionalism, accommodating special requests, addressing concerns promptly, and ensuring guest satisfaction. - Contribute strategies for enhancing spa, fitness, and membership offerings, develop professional and retail product programs, and actively promote membership sales.
- Implement and monitor up-selling strategies to maximize operational revenue from spa and wellness programs. - Ensure compliance with legislation governing spa operations, maintaining high standards of service while adhering to regulations. - Manage spa staff schedules, complete payroll records, conduct training, coaching, and mentoring sessions, and ensure colleague files are updated. - Control inventory, storage, and departmental assets, conduct inventories, and ensure proper management of operational costs. - Hold regular departmental meetings, keep all information materials and training materials up to date, liaise with maintenance for facility issues, and manage spa-related purchase orders and expenses.
Settore: Hospitality/Turismo/Viaggi
Ruolo: Medicina/Sanità