Customer Care Specialist
Job Description
The customer Care Specialist is responsible for providing assistance to the consumer during the online purchase process of the Group's products. Their responsibilities are: 1) Acting as a point of contact for any need that may arise during and after the purchase, online and offline. 2) Providing an effective and efficient assistance service, which can be distinguished by the attention and care that is given to the consumer.
Qualifications
1.01 Manages support
The customer Care Specialist is responsible for providing assistance to the consumer during the online purchase process of the Group's products. Their responsibilities are: 1) Acting as a point of contact for any need that may arise during and after the purchase, online and offline. 2) Providing an effective and efficient assistance service, which can be distinguished by the attention and care that is given to the consumer.
Qualifications
1.01 Manages support