Guest Experience Lead, Front Office
EDITION Hotels in Rome seeks a seasoned Front Office Management leader to oversee Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, driving excellence in guest arrival and departure procedures. As a department head, you will collaborate with managers to ensure top-tier service and operational efficiency.
You will lead by example, manage staff, and pursue continual improvements in guest satisfaction and department financial performance.
You will lead by example, manage staff, and pursue continual improvements in guest satisfaction and department financial performance.