Senior Claim Manager (M/F/D)
We are looking for a Senior Claims Manager to strategically manage the end-to-end claims process towards both suppliers and customers. The role is responsible for autonomously handling complex and high-impact claim projects across commercial, technical, and legal dimensions. The objective of this position is to minimize financial losses arising from claims, directly contributing to the company’s financial performance and risk mitigation strategy. In addition, the role will play a key part in developing and standardizing global claim management processes across the organization.Se desidera saperne di più su questa possibilità o sta pensando di candidarsi, la preghiamo di leggere le seguenti informazioni.The role will be based at Alpitronic’s Bologna site, with business trips to the Bolzano headquarters throughout the month.Your ResponsibilitiesFull end-to-end ownership of claim cases, including execution, monitoring, reporting, and follow-upManagement of multiple and criticality claims involving both customers and suppliersHandling and documentation of all claim-related communication and records with internal and external stakeholdersCross-functional coordination with R&D, Finance, Sales, Purchasing, Legal, Customers, Suppliers, external lawyers, and insurance companiesNegotiation lead and result responsibility for high-exposure and financially relevant claimsDefinition and execution of negotiation strategies with external partiesOngoing follow-up of external communication, ensuring deadline adherence, escalation,
and risk controlRegular reporting of claim status and financial impact to senior management and to C-levelActing as a senior advisor to Management and C-Level for strategically relevant and complex claim-related decisionsContribution to the development and standardization of global claim management processesYour Qualifications & SkillsDegree in Engineering, Industrial Engineering, Business Administration, or similar, with solid technical understandingSeveral years of experience in a similar role within an industrial or manufacturing environmentStrong knowledge of Liability Law, Contract Law, Product Compliance, and Conformity of ProductExperience working in international companies and managing global business relationshipsFluency in English and Italian; German is a plusStructured and strategic mindset with strong analytical capabilitiesExcellent communication and negotiation skills, including at senior stakeholder levelAbility to understand and manage complex, cross-functional technical and commercial topicsSolution-oriented, proactive, and strong in problem resolutionOUR COMMITMENTInnovative work environment in a young,
dynamic teamHigh-tech projects in the future-proof sector of e-mobilityOpportunities for advancement in a growing companyA wide range of further training opportunitiesTotal compensation starting from €74,000 gross per year, including a 30% variable bonus based on goal achievementAdditional company benefitsThe compensation indicated represents the total compensation for this role. Final compensation may vary based on the candidate's experience, qualifications, skills, and the scope of responsibilities. Should the position's responsibilities, seniority level, or location differ during the recruitment process, the applicable compensation may be adjusted accordingly, taking into account local market conditions and internal compensation frameworks.WHY ALPITRONICTogether with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).WHAT MAKES WORKING FOR US SPECIALWe are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! xysqume Join us and be part of our team!#J-18808-Ljbffr
and risk controlRegular reporting of claim status and financial impact to senior management and to C-levelActing as a senior advisor to Management and C-Level for strategically relevant and complex claim-related decisionsContribution to the development and standardization of global claim management processesYour Qualifications & SkillsDegree in Engineering, Industrial Engineering, Business Administration, or similar, with solid technical understandingSeveral years of experience in a similar role within an industrial or manufacturing environmentStrong knowledge of Liability Law, Contract Law, Product Compliance, and Conformity of ProductExperience working in international companies and managing global business relationshipsFluency in English and Italian; German is a plusStructured and strategic mindset with strong analytical capabilitiesExcellent communication and negotiation skills, including at senior stakeholder levelAbility to understand and manage complex, cross-functional technical and commercial topicsSolution-oriented, proactive, and strong in problem resolutionOUR COMMITMENTInnovative work environment in a young,
dynamic teamHigh-tech projects in the future-proof sector of e-mobilityOpportunities for advancement in a growing companyA wide range of further training opportunitiesTotal compensation starting from €74,000 gross per year, including a 30% variable bonus based on goal achievementAdditional company benefitsThe compensation indicated represents the total compensation for this role. Final compensation may vary based on the candidate's experience, qualifications, skills, and the scope of responsibilities. Should the position's responsibilities, seniority level, or location differ during the recruitment process, the applicable compensation may be adjusted accordingly, taking into account local market conditions and internal compensation frameworks.WHY ALPITRONICTogether with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).WHAT MAKES WORKING FOR US SPECIALWe are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! xysqume Join us and be part of our team!#J-18808-Ljbffr