Director of Operations
An Amazing Career Opportunity for a Director of Operations
Location: Romano, Italy
Job ID: 50338
The Director of Operations, Secure Document Issuance is accountable for leading the end-to-end Operations function across SDI manufacturing and operational sites in Italy and the Netherlands. The role provides functional leadership to local Operations Managers and has overall accountability for Assembly & Test, Supply Chain from logistics through procurement, Manufacturing, IT, QHSSE, and Facilities.
The Director will be a member of the SDI Management Team and will partner closely with Commercial, Product Management, Engineering, Finance, Service, and corporate functions to deliver safe, compliant, scalable, and cost-effective operations. The role is based in Italy, preferably Romano Canavese, and requires regular travel between SDI locations. As SDI continues to grow through M&A;, the role is expected to take on increasing responsibility for operational integration, standardization, and post-acquisition performance improvement.
Who are we?
HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and
Secure Issuance (SI):
Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years,
organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation.
As our Director of Operations , you’ll support HID’s success by:
- Lead the SDI Operations organization across the locations in Italy and the Netherlands, ensuring consistent execution of operational plans, priorities, and performance commitments.
- Provide overall leadership for Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities across the operating locations.
- Translate SDI strategy into short- and long-term operational plans, budgets, KPIs, and improvement roadmaps for each location and functional area.
- Ensure safe, compliant, and efficient operations in line with HID policies, local regulations, customer requirements, and applicable quality, environmental, safety, security, and information-security standards.
- Drive standardization, continuous improvement, lean manufacturing principles, working-capital discipline, delivery performance, cost control, quality, and operational scalability while navigating the different operational profiles.
- Lead, coach,
and develop approximately 5 direct reports and approximately 50 indirect reports, including local Operations Managers and functional leaders.
- Partner with Service leadership to ensure operational performance supports customer commitments, while the Service organization remains outside the scope of this role.
- Support M&A; and integration activities by assessing operational capabilities, harmonizing processes, and preparing newly acquired businesses for integration into SDI operations.
- Define and maintain Operations policies, procedures, governance, and management routines across SDI sites.
- Review and approve annual plans, capacity plans, workforce plans, investment proposals, and departmental budgets for Operations areas.
- Monitor actual performance against budget, forecast, and operational KPIs, and initiate corrective actions where required.
- Ensure reliable supply-chain execution from supplier to customer, including logistics, procurement, inventory management, supplier performance, and working-capital optimization.
- Oversee facility management, production spaces, office spaces, installations, maintenance, site readiness, and security-related operational processes.
- Ensure local Operations Managers have the people, methods, tools, systems, and resources required to meet commitments.
- Lead cross-site improvement initiatives focused on quality, safety, delivery, cost, efficiency, standardization, and process maturity.
- Represent Operations in SDI Management Team discussions and provide regular reporting on operational progress, risks, escalations, financial performance, and improvement initiatives.
- Maintain effective stakeholder relationships with i
Location: Romano, Italy
Job ID: 50338
The Director of Operations, Secure Document Issuance is accountable for leading the end-to-end Operations function across SDI manufacturing and operational sites in Italy and the Netherlands. The role provides functional leadership to local Operations Managers and has overall accountability for Assembly & Test, Supply Chain from logistics through procurement, Manufacturing, IT, QHSSE, and Facilities.
The Director will be a member of the SDI Management Team and will partner closely with Commercial, Product Management, Engineering, Finance, Service, and corporate functions to deliver safe, compliant, scalable, and cost-effective operations. The role is based in Italy, preferably Romano Canavese, and requires regular travel between SDI locations. As SDI continues to grow through M&A;, the role is expected to take on increasing responsibility for operational integration, standardization, and post-acquisition performance improvement.
Who are we?
HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and
Secure Issuance (SI):
Secure Issuance, part of HID Global, offers the world’s broadest and most sophisticated portfolio of card printers, laser engravers, encoders and software. For more than 25 years,
organizations across a variety of industries — from enterprise corporations and government agencies to financial institutions and universities — have relied on HID Global Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation.
As our Director of Operations , you’ll support HID’s success by:
- Lead the SDI Operations organization across the locations in Italy and the Netherlands, ensuring consistent execution of operational plans, priorities, and performance commitments.
- Provide overall leadership for Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities across the operating locations.
- Translate SDI strategy into short- and long-term operational plans, budgets, KPIs, and improvement roadmaps for each location and functional area.
- Ensure safe, compliant, and efficient operations in line with HID policies, local regulations, customer requirements, and applicable quality, environmental, safety, security, and information-security standards.
- Drive standardization, continuous improvement, lean manufacturing principles, working-capital discipline, delivery performance, cost control, quality, and operational scalability while navigating the different operational profiles.
- Lead, coach,
and develop approximately 5 direct reports and approximately 50 indirect reports, including local Operations Managers and functional leaders.
- Partner with Service leadership to ensure operational performance supports customer commitments, while the Service organization remains outside the scope of this role.
- Support M&A; and integration activities by assessing operational capabilities, harmonizing processes, and preparing newly acquired businesses for integration into SDI operations.
- Define and maintain Operations policies, procedures, governance, and management routines across SDI sites.
- Review and approve annual plans, capacity plans, workforce plans, investment proposals, and departmental budgets for Operations areas.
- Monitor actual performance against budget, forecast, and operational KPIs, and initiate corrective actions where required.
- Ensure reliable supply-chain execution from supplier to customer, including logistics, procurement, inventory management, supplier performance, and working-capital optimization.
- Oversee facility management, production spaces, office spaces, installations, maintenance, site readiness, and security-related operational processes.
- Ensure local Operations Managers have the people, methods, tools, systems, and resources required to meet commitments.
- Lead cross-site improvement initiatives focused on quality, safety, delivery, cost, efficiency, standardization, and process maturity.
- Represent Operations in SDI Management Team discussions and provide regular reporting on operational progress, risks, escalations, financial performance, and improvement initiatives.
- Maintain effective stakeholder relationships with i