Digital & CRM Project Manager - Junior Associate - Automotive
Company description
About Publicis Sapient
Most companies in the AI era do one of two things: they advise, or they sell you a tool. We do both.
Publicis
Sapient is a technology company that provides enterprise AI platforms and services, which means we build our own AI platforms and bring the strategists, product thinkers, designers and engineers who make them work inside the world's most complex businesses. It is where people and products shape the future of enterprise, and where your ideas actually reach the organizations that run the world. If you want to question how things are done, learn continuously and do the best work of your career alongside 20,000 people across 28 countries, you're in the right place. Come build with us.
Our Commitment to Inclusive Hiring
We are committed to fostering and encouraging an inclusive and welcoming environment for everyone and we believe great talent comes from many different backgrounds, experiences, and perspectives. That is why we are committed to creating a hiring process where everyone has an equal opportunity to succeed and feel safe. We welcome applications from all backgrounds and identities including: race, ethnicity, nationality, gender, disability, sexual orientation, gender identity, or religion and value the diverse experiences, perspectives, and strengths they bring to our teams.
If there is anything we can do to make our recruitment process more accessible or comfortable for you, please let us know. We are happy to provide reasonable adjustments throughout the application and interview process. You can contact us anytime at (email hidden).
Your Safety Matters To Us
At Publicis Sapient, we are committed to protecting candidates throughout every step of their journey with us. To help you stay safe from recruitment scams,
please remember that our recruiters will only ever contact you from a Publicis Sapient email address. In some cases, we may partner with trusted, vetted recruitment agencies who will clearly identify themselves as working on behalf of Publicis Sapient.
If you receive communication from any other domain claiming to represent us, please treat it with caution and contact us at (email hidden).
Overview
Why This Role Matters
We are looking for an Agile Project Manager to join our Product and Digital Transformation practice, supporting Digital and CRM initiatives for the Italian market.
This role is suited to someone with experience in Digital delivery and/or CRM operations who is comfortable working with client stakeholders and cross-functional teams. You will help coordinate initiatives, improve ways of working and provide practical advisory support on evolving Digital business priorities, CRM and customer engagement.
Where You’ll Make an Impact
As PM, you will contribute to the successful delivery of Digital and CRM initiatives, helping client and delivery teams maintain clear priorities, effective coordination and consistent progress.
Support digital and CRM delivery
- Support the coordination and delivery of CRM and Digital initiatives.
- Coordinate delivery teams to ensure agreed milestones and quality standards are met.
- Help ensure activities remain aligned with client priorities and expected outcomes.
Coordinate stakeholders and teams
- Work with client stakeholders and internal teams across CRM, Web, Marketing, Operations, Product and Technology.
- Organize and facilitate meetings, workshops and alignment sessions.
- Provide structured input and practical advice to clients on Digital business priorities, CRM and customer engagement initiatives.
- Maintain clear and timely communication across all parties involved.
Contribute to continuous improvement
- Identify opportunities to simplify processes and improve operational efficiency.
- Support the testing, rollout and adoption of new tools and ways of working.
- Contribute to a collaborative, pragmatic and delivery-focused team environment.
What You’ll Bring to the Team
- 3+ years of experience in project management, product, Digital transformation, CRM, marketing operations, customer experience or related areas.
- Experience in project coordination, stakeholder management or Digital delivery activities.
- Strong organizational skills and the ability to manage multiple priorities.
- Good communication, collaboration and problem-solving skills.
- Interest in Digital, CRM and customer engagement.
- Fluent Italian and good working English.
Additional Experience We Value
- Familiarity with project management approaches and collaboration tools.
- Previous experience in a consulting, agency or client-facing environment is desirable.
Additional information
What You'll Get in Return
- Be at the forefront of digital transformation.
- "Plugged" into a truly global organization with a start-up mindset.
- Career growth and training opportunities.
- A collaborative, agile and diverse regional team.
- Comprehensive health benefits for you and your family.
- Generous paid leave and holidays.
- Wellness program and employee assistance.
About Publicis Sapient
Most companies in the AI era do one of two things: they advise, or they sell you a tool. We do both.
Publicis
Sapient is a technology company that provides enterprise AI platforms and services, which means we build our own AI platforms and bring the strategists, product thinkers, designers and engineers who make them work inside the world's most complex businesses. It is where people and products shape the future of enterprise, and where your ideas actually reach the organizations that run the world. If you want to question how things are done, learn continuously and do the best work of your career alongside 20,000 people across 28 countries, you're in the right place. Come build with us.
Our Commitment to Inclusive Hiring
We are committed to fostering and encouraging an inclusive and welcoming environment for everyone and we believe great talent comes from many different backgrounds, experiences, and perspectives. That is why we are committed to creating a hiring process where everyone has an equal opportunity to succeed and feel safe. We welcome applications from all backgrounds and identities including: race, ethnicity, nationality, gender, disability, sexual orientation, gender identity, or religion and value the diverse experiences, perspectives, and strengths they bring to our teams.
If there is anything we can do to make our recruitment process more accessible or comfortable for you, please let us know. We are happy to provide reasonable adjustments throughout the application and interview process. You can contact us anytime at (email hidden).
Your Safety Matters To Us
At Publicis Sapient, we are committed to protecting candidates throughout every step of their journey with us. To help you stay safe from recruitment scams,
please remember that our recruiters will only ever contact you from a Publicis Sapient email address. In some cases, we may partner with trusted, vetted recruitment agencies who will clearly identify themselves as working on behalf of Publicis Sapient.
If you receive communication from any other domain claiming to represent us, please treat it with caution and contact us at (email hidden).
Overview
Why This Role Matters
We are looking for an Agile Project Manager to join our Product and Digital Transformation practice, supporting Digital and CRM initiatives for the Italian market.
This role is suited to someone with experience in Digital delivery and/or CRM operations who is comfortable working with client stakeholders and cross-functional teams. You will help coordinate initiatives, improve ways of working and provide practical advisory support on evolving Digital business priorities, CRM and customer engagement.
Where You’ll Make an Impact
As PM, you will contribute to the successful delivery of Digital and CRM initiatives, helping client and delivery teams maintain clear priorities, effective coordination and consistent progress.
Support digital and CRM delivery
- Support the coordination and delivery of CRM and Digital initiatives.
- Coordinate delivery teams to ensure agreed milestones and quality standards are met.
- Help ensure activities remain aligned with client priorities and expected outcomes.
Coordinate stakeholders and teams
- Work with client stakeholders and internal teams across CRM, Web, Marketing, Operations, Product and Technology.
- Organize and facilitate meetings, workshops and alignment sessions.
- Provide structured input and practical advice to clients on Digital business priorities, CRM and customer engagement initiatives.
- Maintain clear and timely communication across all parties involved.
Contribute to continuous improvement
- Identify opportunities to simplify processes and improve operational efficiency.
- Support the testing, rollout and adoption of new tools and ways of working.
- Contribute to a collaborative, pragmatic and delivery-focused team environment.
What You’ll Bring to the Team
- 3+ years of experience in project management, product, Digital transformation, CRM, marketing operations, customer experience or related areas.
- Experience in project coordination, stakeholder management or Digital delivery activities.
- Strong organizational skills and the ability to manage multiple priorities.
- Good communication, collaboration and problem-solving skills.
- Interest in Digital, CRM and customer engagement.
- Fluent Italian and good working English.
Additional Experience We Value
- Familiarity with project management approaches and collaboration tools.
- Previous experience in a consulting, agency or client-facing environment is desirable.
Additional information
What You'll Get in Return
- Be at the forefront of digital transformation.
- "Plugged" into a truly global organization with a start-up mindset.
- Career growth and training opportunities.
- A collaborative, agile and diverse regional team.
- Comprehensive health benefits for you and your family.
- Generous paid leave and holidays.
- Wellness program and employee assistance.