Sales Associate
Richemont, uno dei leader mondiali nel settore del lusso, ha diverse Maison specializzate in gioielli, orologi e accessori di alta gamma. Ogni Maison incarna con orgoglio una tradizione di stile, qualità e artigianalità e Richemont si impegna a preservare il patrimonio e l'identità specifici di ciascuna di esse. Allo stesso tempo, ci impegniamo a innovare e progettare nuovi prodotti in linea con i valori delle nostre Maison, attraverso un processo di creatività permanente.
YOUR MISSION:
As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participates to the daily boutique operations. HOW WILL YOU MAKE AN IMPACT? You Will: Sales Achievements
- Ensure a unique and exceptional client experience during a sale
- Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapt according to client(s) needs and motivations
- Strive to always improve and surprise the client(s)
- Deal with ease during negotiations and objections
- Transmit the passion and values of the Maison
- Act as the privileged contact for the client(s) in case of After Sales
- Meet individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
- Cultivate strong client relationships and develop client loyalty
- Efficiently develop the client portfolio
- Execute targeted CRM actions
- Participate in client events and act as an Ambassador of the Maison
Daily Boutique Operations
- Respect all brand and boutique policies and procedures
- Participate in inventories
- Participate in the set up and breakdowns at opening and closing of the boutique
- Participate in the implementation of Visual Merchandising guidelines
- Assist with special projects when requested
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.
WHAT WE OFFER
CCNL Commercio Salary Range (tempo pieno) 30K – 38KEUR Commission Scheme 8 EUR Meal Voucher per working day #Richemont #WeCraftTheFuture
YOUR MISSION:
As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participates to the daily boutique operations. HOW WILL YOU MAKE AN IMPACT? You Will: Sales Achievements
- Ensure a unique and exceptional client experience during a sale
- Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapt according to client(s) needs and motivations
- Strive to always improve and surprise the client(s)
- Deal with ease during negotiations and objections
- Transmit the passion and values of the Maison
- Act as the privileged contact for the client(s) in case of After Sales
- Meet individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
- Cultivate strong client relationships and develop client loyalty
- Efficiently develop the client portfolio
- Execute targeted CRM actions
- Participate in client events and act as an Ambassador of the Maison
Daily Boutique Operations
- Respect all brand and boutique policies and procedures
- Participate in inventories
- Participate in the set up and breakdowns at opening and closing of the boutique
- Participate in the implementation of Visual Merchandising guidelines
- Assist with special projects when requested
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.
WHAT WE OFFER
CCNL Commercio Salary Range (tempo pieno) 30K – 38KEUR Commission Scheme 8 EUR Meal Voucher per working day #Richemont #WeCraftTheFuture