Manufacturing Processes
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As a Manufacturing BPO Project & Initiatives (Process & Tools), you will have a pivotal role within the Manufacturing organization, responsible for driving process standardization, digital transformation and operational excellence across the enterprise. Partnering closely with Operations and the Digital Technology Department, you will lead the implementation of a unified services blueprint, promoting the adoption of digital tools—including the new MES (Manufacturing Execution System) 4.0 Enterprise system under development—and apply lean principles to enhance productivity, quality, and customer experience. You will act as a central reference point for process innovation, ensuring a consistent, integrated approach to manufacturing performance and stakeholder engagement.
Responsibilities
- Support the design, implementation, and continuous improvement of standardized and digitalized manufacturing processes across the enterprise
- Collaborate with Operations and Digital Technology teams to deploy, optimize, and sustain the MES Enterprise system
- Drive the adoption of digital tools to enhance productivity, quality, traceability, and data visibility in Manufacturing
- Develop and leverage AI-enabled tools and solutions to improve manufacturing decision-making, automate workflows, and increase operational efficiency
- Identify, prioritize, and scale high-value AI use cases in partnership with Operations, Digital Technology and functional experts, while ensuring responsible, secure, and sustainable adoption
- Apply lean principles and digital best practices to streamline workflows and eliminate inefficiencies
- Define and digitize key value streams with the highest impact on Manufacturing operations and service delivery
- Develop and monitor performance metrics to ensure alignment with business goals and customer expectations
- Act as a subject matter expert in designing and implementing global process templates, ensuring integrity and continuous improvement
- Support the implementation of the digital operating framework and enable growth through process simplification
- Facilitate cross-functional collaboration to ensure integrated and consistent process execution across functions
- Translate operational needs into high-impact digital solutions by engaging with functional experts and stakeholders
- Support change management activities, including training strategy, delivery, and user adoption of new digital processes
- Hold and guide user acceptance testing and provide approvals for key digital and process enhancements
- Support ERP and digital tools adoption across the global Manufacturing organization
- Support the digitalization of quality management processes, including document control and compliance tracking
- Guide functional communications, resolve issues, and mitigate project risks
- Align Manufacturing process activities with broader organizational priorities and strategic goals
- Act as a gatekeeper for global process templates, ensuring consistency and scalability
Required qualifications and skills
- Hold a Bachelor's degree in Engineering, Manufacturing, Industrial Technology, or a related field; Master's degree preferred.
- Have validated experience in manufacturing process improvement (processes and tools), digital transformation, or operations excellence.
- Be able to develop, configure, or effectively leverage AI tools, including generative AI and data-driven solutions, to solve manufacturing and business challenges.
- Have good understanding of AI opportunities, limitations, data requirements, and responsible-use principles, with the ability to translate emerging capabilities into practical and measurable business value.
- Have good knowledge of Lean Six Sigma and Continuous Improvement is nice to have.
- Have experience in supply chain with an Apics certification is nice to have.
- Be a strategic thinker with a good approach to execution - able to connect long-term vision with practical implementation.
- Possess food leadership and influencing skills across all levels of the organization - essential for driving transformation and cross-functional alignment.
- Be able to challenge the status quo and influence cross-functionally and globally -
As a Manufacturing BPO Project & Initiatives (Process & Tools), you will have a pivotal role within the Manufacturing organization, responsible for driving process standardization, digital transformation and operational excellence across the enterprise. Partnering closely with Operations and the Digital Technology Department, you will lead the implementation of a unified services blueprint, promoting the adoption of digital tools—including the new MES (Manufacturing Execution System) 4.0 Enterprise system under development—and apply lean principles to enhance productivity, quality, and customer experience. You will act as a central reference point for process innovation, ensuring a consistent, integrated approach to manufacturing performance and stakeholder engagement.
Responsibilities
- Support the design, implementation, and continuous improvement of standardized and digitalized manufacturing processes across the enterprise
- Collaborate with Operations and Digital Technology teams to deploy, optimize, and sustain the MES Enterprise system
- Drive the adoption of digital tools to enhance productivity, quality, traceability, and data visibility in Manufacturing
- Develop and leverage AI-enabled tools and solutions to improve manufacturing decision-making, automate workflows, and increase operational efficiency
- Identify, prioritize, and scale high-value AI use cases in partnership with Operations, Digital Technology and functional experts, while ensuring responsible, secure, and sustainable adoption
- Apply lean principles and digital best practices to streamline workflows and eliminate inefficiencies
- Define and digitize key value streams with the highest impact on Manufacturing operations and service delivery
- Develop and monitor performance metrics to ensure alignment with business goals and customer expectations
- Act as a subject matter expert in designing and implementing global process templates, ensuring integrity and continuous improvement
- Support the implementation of the digital operating framework and enable growth through process simplification
- Facilitate cross-functional collaboration to ensure integrated and consistent process execution across functions
- Translate operational needs into high-impact digital solutions by engaging with functional experts and stakeholders
- Support change management activities, including training strategy, delivery, and user adoption of new digital processes
- Hold and guide user acceptance testing and provide approvals for key digital and process enhancements
- Support ERP and digital tools adoption across the global Manufacturing organization
- Support the digitalization of quality management processes, including document control and compliance tracking
- Guide functional communications, resolve issues, and mitigate project risks
- Align Manufacturing process activities with broader organizational priorities and strategic goals
- Act as a gatekeeper for global process templates, ensuring consistency and scalability
Required qualifications and skills
- Hold a Bachelor's degree in Engineering, Manufacturing, Industrial Technology, or a related field; Master's degree preferred.
- Have validated experience in manufacturing process improvement (processes and tools), digital transformation, or operations excellence.
- Be able to develop, configure, or effectively leverage AI tools, including generative AI and data-driven solutions, to solve manufacturing and business challenges.
- Have good understanding of AI opportunities, limitations, data requirements, and responsible-use principles, with the ability to translate emerging capabilities into practical and measurable business value.
- Have good knowledge of Lean Six Sigma and Continuous Improvement is nice to have.
- Have experience in supply chain with an Apics certification is nice to have.
- Be a strategic thinker with a good approach to execution - able to connect long-term vision with practical implementation.
- Possess food leadership and influencing skills across all levels of the organization - essential for driving transformation and cross-functional alignment.
- Be able to challenge the status quo and influence cross-functionally and globally -