IT Support Specialist _ Italy
Skills Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking Description BCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno |On-site) "IT Support Specialist" in Italy. Responsibilities
* Provide 1st and 2nd level onsite IT support to end users
* Troubleshoot hardware, software, and network connectivity issues
* Install, configure, and support Windows operating systems and Microsoft Office applications
* Support business applications and IT-related user issues
* Configure and troubleshoot printers, peripherals, laptops, and desktops
* Perform preventive maintenance and basic remedial troubleshooting
* Maintain accurate ticket documentation and provide timely status updates
* Coordinate with internal teams and third-party vendors when required
* Support network, server, telecom, and other IT environments as needed Requirements
* Several years of experience in IT user support or service desk environments
* Strong knowledge of IT hardware, software, and troubleshooting #J-18808-Ljbffr
* Provide 1st and 2nd level onsite IT support to end users
* Troubleshoot hardware, software, and network connectivity issues
* Install, configure, and support Windows operating systems and Microsoft Office applications
* Support business applications and IT-related user issues
* Configure and troubleshoot printers, peripherals, laptops, and desktops
* Perform preventive maintenance and basic remedial troubleshooting
* Maintain accurate ticket documentation and provide timely status updates
* Coordinate with internal teams and third-party vendors when required
* Support network, server, telecom, and other IT environments as needed Requirements
* Several years of experience in IT user support or service desk environments
* Strong knowledge of IT hardware, software, and troubleshooting #J-18808-Ljbffr