Mandarin Customer Support Specialist (On-site, Italy)
Finale Ligure, Province of Savona, Italy About the job Customer Support Mandarin Speaker We are looking for a detail-oriented and customer-focused
Mandarin-speaking Customer Support Executive
to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service. Location: On-site
Pronto/a a candidarsi? Prima di farlo, si assicuri di leggere tutti i dettagli relativi a questo lavoro nella descrizione sottostante. Visa Support: Provided Employment Type: Full-time What You’ll Do
Handle and support Sales Executives’ requests while resolving customer issues efficiently Ensure all processes align with pricing guidelines, company policies,
and regulations Verify sales information on every interaction to ensure accuracy and compliance Manage and resolve first-level sales escalations Follow up daily on unresolved cases until full resolution Deliver professional and high-quality support to external customers Create a positive, customer-friendly experience through effective communication Provide timely, accurate assistance while maintaining integrity and adherence to SOPs What We’re Looking For
Fluent in
Mandarin
and good command of English Strong verbal and written communication skills Detail-oriented with strong xcldrub problem-solving ability Ability to handle pressure and manage multiple cases simultaneously Customer-first mindset with a professional attitude Prior experience in customer support or sales support is a plus (not mandatory) What We Offer Competitive salary package Full visa and relocation support Career growth in an international environment Structured training and onboarding
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Mandarin-speaking Customer Support Executive
to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service. Location: On-site
Pronto/a a candidarsi? Prima di farlo, si assicuri di leggere tutti i dettagli relativi a questo lavoro nella descrizione sottostante. Visa Support: Provided Employment Type: Full-time What You’ll Do
Handle and support Sales Executives’ requests while resolving customer issues efficiently Ensure all processes align with pricing guidelines, company policies,
and regulations Verify sales information on every interaction to ensure accuracy and compliance Manage and resolve first-level sales escalations Follow up daily on unresolved cases until full resolution Deliver professional and high-quality support to external customers Create a positive, customer-friendly experience through effective communication Provide timely, accurate assistance while maintaining integrity and adherence to SOPs What We’re Looking For
Fluent in
Mandarin
and good command of English Strong verbal and written communication skills Detail-oriented with strong xcldrub problem-solving ability Ability to handle pressure and manage multiple cases simultaneously Customer-first mindset with a professional attitude Prior experience in customer support or sales support is a plus (not mandatory) What We Offer Competitive salary package Full visa and relocation support Career growth in an international environment Structured training and onboarding
#J-18808-Ljbffr