Room Service Waiter - Bvlgari Hotel Milano
Job Category Food and Beverage & Culinary Location Via Privata Fratelli Gabba 7b, Milan 20121, ItalyVIEW ON MAP Schedule Tempo pieno Located Remotely?
Position Type
Non-Management Pay Range: EUR 22.491 Annual Salary Job Title : Waiter Department : Food and Beverage Reports to : Food and Beverage Managers Service guests, escort guests to table when appropriate and offer to deliver food orders to guest tables according to hotel specification, courteously and efficiently. Also assist in the maintenance, cleanliness of the restaurant area and equipment. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding Ability to have basic computer knowledge Wine knowledge High school graduate, some college Certification of previous training in liquor, wine and food service Certification in alcohol awareness program Ability to communicate in a second language Ability to understand guest’s service needs Ability to access and input information into Micros system Ability to be well organized, maintain concentration and think clearly when providing service to several guests within any given period of time Ability to perform job functions with minimal supervision Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of restaurant Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in the restaurant and respective glassware and garnishes Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list Maintain complete knowledge of all menu selections, preparation method, major ingredients, quality standards, appearance and serving temperature Strictly abide state liquor regulations, particularly those prohibiting service to minors,
intoxicated persons and drunk driving Maintain complete knowledge of Micros and manual systems Check and replenish beverages Retrieve food orders from kitchen and serve to guests Open and serve wine / champagne bottles Prepare and serve coffee drinks and tea Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas Complete all closing reports as assigned and leave duty after reporting to Manager/Supervisor Courteously greet and escort guests to tables and assist in seating, ensuring hotel’s standards of service.
Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation system. Assist in monitoring the guests’ needs and all phases of the operation.
Answer the telephone courteously and efficiently as specified in departmental standards Take, record and confirm restaurant reservations/cancellations as specified in departmental standards Support the F&B; Manager with administration duties and menu engineering. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
At Marriott
International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Position Type
Non-Management Pay Range: EUR 22.491 Annual Salary Job Title : Waiter Department : Food and Beverage Reports to : Food and Beverage Managers Service guests, escort guests to table when appropriate and offer to deliver food orders to guest tables according to hotel specification, courteously and efficiently. Also assist in the maintenance, cleanliness of the restaurant area and equipment. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding Ability to have basic computer knowledge Wine knowledge High school graduate, some college Certification of previous training in liquor, wine and food service Certification in alcohol awareness program Ability to communicate in a second language Ability to understand guest’s service needs Ability to access and input information into Micros system Ability to be well organized, maintain concentration and think clearly when providing service to several guests within any given period of time Ability to perform job functions with minimal supervision Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of restaurant Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in the restaurant and respective glassware and garnishes Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list Maintain complete knowledge of all menu selections, preparation method, major ingredients, quality standards, appearance and serving temperature Strictly abide state liquor regulations, particularly those prohibiting service to minors,
intoxicated persons and drunk driving Maintain complete knowledge of Micros and manual systems Check and replenish beverages Retrieve food orders from kitchen and serve to guests Open and serve wine / champagne bottles Prepare and serve coffee drinks and tea Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas Complete all closing reports as assigned and leave duty after reporting to Manager/Supervisor Courteously greet and escort guests to tables and assist in seating, ensuring hotel’s standards of service.
Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation system. Assist in monitoring the guests’ needs and all phases of the operation.
Answer the telephone courteously and efficiently as specified in departmental standards Take, record and confirm restaurant reservations/cancellations as specified in departmental standards Support the F&B; Manager with administration duties and menu engineering. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
At Marriott
International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.