STORE MANAGER
On behalf of our customer, an esteemed high luxury brand, we are recruiting the following profile in Florence: STORE MANAGER / LUXURY BRAND / FLORENCE
Responsibilities:
* Creates and builds a genuine, attentive and long lasting relationship with customers, based on listening, meeting and exceeding client’s needs and expectations
* Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment
* Ensures compliance of all company policies and procedures
* Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
* Conducts sales and inventory management
* On-the-job training to new employees and operational tasks
* Creates an inspiring shopping environment through effective merchandising capability, high in store standards and compelling visual presentation
* Responsible for opening and closing procedures
* Ensures desired brand experience is being fostered in store through individual and team customer interactions
* Keeps store running smoothly by executing weekly and monthly business rhythms and tasks
* Maintains positive employee relations and open lines of communication throughout store
* Managing budget and KPI’S
* Identifies opportunities to improve performance, working also with corporate business partners to develop strategies to raise performance
* Team management (approx. 10 resources)
* Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role The ideal candidate will have the following skills, knowledges and
experience:
* Relevant work experience in luxury environment
* Managerial experience with an emphasis on motivating and developing staff
* Proven ability to drive results and manage autonomously a Luxury/Premium boutique.
* Strong customer relationship management and development as well as networking skills
* Fluent in English and Italian.
* Passionate about storytelling, lifestyle, luxury and travel. #J-18808-Ljbffr
Responsibilities:
* Creates and builds a genuine, attentive and long lasting relationship with customers, based on listening, meeting and exceeding client’s needs and expectations
* Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment
* Ensures compliance of all company policies and procedures
* Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback
* Conducts sales and inventory management
* On-the-job training to new employees and operational tasks
* Creates an inspiring shopping environment through effective merchandising capability, high in store standards and compelling visual presentation
* Responsible for opening and closing procedures
* Ensures desired brand experience is being fostered in store through individual and team customer interactions
* Keeps store running smoothly by executing weekly and monthly business rhythms and tasks
* Maintains positive employee relations and open lines of communication throughout store
* Managing budget and KPI’S
* Identifies opportunities to improve performance, working also with corporate business partners to develop strategies to raise performance
* Team management (approx. 10 resources)
* Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role The ideal candidate will have the following skills, knowledges and
experience:
* Relevant work experience in luxury environment
* Managerial experience with an emphasis on motivating and developing staff
* Proven ability to drive results and manage autonomously a Luxury/Premium boutique.
* Strong customer relationship management and development as well as networking skills
* Fluent in English and Italian.
* Passionate about storytelling, lifestyle, luxury and travel. #J-18808-Ljbffr