Senior Field Service Engineer PACS
Overview
As a Senior Field Service Engineer, you deploy and operate mission-critical Healthcare IT and Radiology Informatics across hospitals and imaging networks. You will work closely with clinical and IT stakeholders to ensure high availability, security, and seamless integration of RIS, PACS, VNA, and advanced imaging platforms. You’ll lead complex technical projects, troubleshoot enterprise systems, and serve as a trusted advisor for healthcare customers. This role combines on-premises and SaaS deployments in a hybrid setup and offers meaningful impact on patient imaging workflows.
Responsabilità
- Perform installations, configurations, upgrades, migrations, and troubleshooting activities
- Provide advanced technical support for Healthcare IT and Radiology Informatics platforms
- Ensure high system availability and compliance with contracted SLAs
- Support Presales in design and enhance enterprise healthcare environments
- Deploy, and maintain enterprise healthcare environments including PACS, RIS, VNA, Diagnostic Viewer Platforms, AI Imaging Applications, Clinical Workflow Solutions
- Deploy multi-tier application environments running on physical,
virtualized and Cloud infrastructures
- Install and fine-tune Oracle Database environments
- Implement and configure Virtualization and Container Platform (VMWare, Proxmox, Kubernetes)
Requisiti fondamentali
- 10+ years of experience in a technical customer support role
- Proven experience implementing mission-critical IT systems
- Experience with PACS, RIS, and Enterprise Imaging solutions is highly preferred
- Strong knowledge of Networking concepts
- Operating systems (Linux & Windows)
- Databases (Oracle, SQL)
- IT security principles
- Experience with AGFA solutions or comparable PACS / RIS / EI platforms
- Strong verbal & written English, and interpersonal communication skills
- Proven time management and organizational skills
- Ability to adapt to change and manage multiple priorities
- Strong customer service orientation with internal and external stakeholders
- Willingness to travel 20–50%
- customer service orientation
- interpersonal communication
- time management
- Networking
- Linux and Windows administration
- Oracle and SQL databases
As a Senior Field Service Engineer, you deploy and operate mission-critical Healthcare IT and Radiology Informatics across hospitals and imaging networks. You will work closely with clinical and IT stakeholders to ensure high availability, security, and seamless integration of RIS, PACS, VNA, and advanced imaging platforms. You’ll lead complex technical projects, troubleshoot enterprise systems, and serve as a trusted advisor for healthcare customers. This role combines on-premises and SaaS deployments in a hybrid setup and offers meaningful impact on patient imaging workflows.
Responsabilità
- Perform installations, configurations, upgrades, migrations, and troubleshooting activities
- Provide advanced technical support for Healthcare IT and Radiology Informatics platforms
- Ensure high system availability and compliance with contracted SLAs
- Support Presales in design and enhance enterprise healthcare environments
- Deploy, and maintain enterprise healthcare environments including PACS, RIS, VNA, Diagnostic Viewer Platforms, AI Imaging Applications, Clinical Workflow Solutions
- Deploy multi-tier application environments running on physical,
virtualized and Cloud infrastructures
- Install and fine-tune Oracle Database environments
- Implement and configure Virtualization and Container Platform (VMWare, Proxmox, Kubernetes)
Requisiti fondamentali
- 10+ years of experience in a technical customer support role
- Proven experience implementing mission-critical IT systems
- Experience with PACS, RIS, and Enterprise Imaging solutions is highly preferred
- Strong knowledge of Networking concepts
- Operating systems (Linux & Windows)
- Databases (Oracle, SQL)
- IT security principles
- Experience with AGFA solutions or comparable PACS / RIS / EI platforms
- Strong verbal & written English, and interpersonal communication skills
- Proven time management and organizational skills
- Ability to adapt to change and manage multiple priorities
- Strong customer service orientation with internal and external stakeholders
- Willingness to travel 20–50%
- customer service orientation
- interpersonal communication
- time management
- Networking
- Linux and Windows administration
- Oracle and SQL databases