Associated Director, Complex Program Management
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. To deliver a truly extraordinary outcome for our customers and propel our business to new heights. As a Complex Program Manager, you will be responsible for leading large scale, multi-workstream programs that span multiple projects, teams, and stakeholders.
The role focuses on turning strategic objectives into coordinated execution plans, managing interdependencies, and ensuring measurable outcomes across scope, schedule, cost and risk. Success is defined by delivering integrated results that achieve customer and business outcomes, not just individual project milestones. This role balances strategic oversight with hands on program control, operating as the decision point across projects while enabling project managers to deliver effectively.
Define the program vision, outcomes, success measures,
and roadmap aligned to customer and business objectives Lead multiple interconnected projects, managing dependencies, sequencing and tradeoffs across scope, schedule and resources Establish and run program governance, including cadence, reporting, risk management and decision escalation paths Provide direction and support to project managers, ensuring consistency in delivery approach, standards and execution Identify, assess and mitigate cross project risks and issues before they impact outcomes Use data and program metrics to track progress, predict outcomes and inform decisions Ensure program deliverables meet agreed quality, compliance and customer expectations We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialise in a specific sector, you can find your opportunity here. You're good at what you do and possess the required experience to prove it. keen to drive your own personal and professional development.
You are customer focused – someone who prioritises customer success in their work.
Required Skills And Experience Proven experience leading complex programs with multiple concurrent projects and interdependencies Strong expertise in program governance, planning, risk management and delivery controls Demonstrated ability to manage program financials, including forecasts, budgets and trade offs Experience coordinating and influencing project managers and cross functional teams without direct authority Experience using data,
dashboards and metrics to manage program performance and predict risks Preferred Skills And Experience Program or project management certification such as PgMP, PMP or PRINCE2 Experience working within agile or hybrid delivery models Experience managing external partners or vendors Exposure to customer facing delivery environments The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds and experiences. Even if you don't meet every requirement, we encourage you to apply.
We believe in growth, and we're excited to see what you can bring. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fuelling great experiences for our customers.
What You Can Expect
Your career with us isn't just a job—it's an adventure with purpose.
We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.
Our Be
Well programs are thoughtfully designed to support your financial, mental, physical and social health—because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute—you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
With powerful tools to chart your career path, personalised development goals aligned with your ambitions and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google and Amazon to coaching and hands‐on experiences.
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. To deliver a truly extraordinary outcome for our customers and propel our business to new heights. As a Complex Program Manager, you will be responsible for leading large scale, multi-workstream programs that span multiple projects, teams, and stakeholders.
The role focuses on turning strategic objectives into coordinated execution plans, managing interdependencies, and ensuring measurable outcomes across scope, schedule, cost and risk. Success is defined by delivering integrated results that achieve customer and business outcomes, not just individual project milestones. This role balances strategic oversight with hands on program control, operating as the decision point across projects while enabling project managers to deliver effectively.
Define the program vision, outcomes, success measures,
and roadmap aligned to customer and business objectives Lead multiple interconnected projects, managing dependencies, sequencing and tradeoffs across scope, schedule and resources Establish and run program governance, including cadence, reporting, risk management and decision escalation paths Provide direction and support to project managers, ensuring consistency in delivery approach, standards and execution Identify, assess and mitigate cross project risks and issues before they impact outcomes Use data and program metrics to track progress, predict outcomes and inform decisions Ensure program deliverables meet agreed quality, compliance and customer expectations We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialise in a specific sector, you can find your opportunity here. You're good at what you do and possess the required experience to prove it. keen to drive your own personal and professional development.
You are customer focused – someone who prioritises customer success in their work.
Required Skills And Experience Proven experience leading complex programs with multiple concurrent projects and interdependencies Strong expertise in program governance, planning, risk management and delivery controls Demonstrated ability to manage program financials, including forecasts, budgets and trade offs Experience coordinating and influencing project managers and cross functional teams without direct authority Experience using data,
dashboards and metrics to manage program performance and predict risks Preferred Skills And Experience Program or project management certification such as PgMP, PMP or PRINCE2 Experience working within agile or hybrid delivery models Experience managing external partners or vendors Exposure to customer facing delivery environments The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds and experiences. Even if you don't meet every requirement, we encourage you to apply.
We believe in growth, and we're excited to see what you can bring. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fuelling great experiences for our customers.
What You Can Expect
Your career with us isn't just a job—it's an adventure with purpose.
We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.
Our Be
Well programs are thoughtfully designed to support your financial, mental, physical and social health—because we know that when you feel your best, you do your best. From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute—you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
With powerful tools to chart your career path, personalised development goals aligned with your ambitions and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google and Amazon to coaching and hands‐on experiences.