Customer Service Representative
LivaNova seeks a Customer Service Representative for its Mirandola office to manage order fulfillment and logistics coordination. The role involves processing orders end-to-end, communicating with stakeholders, and ensuring timely delivery of medical technology products.
Responsibilities
Process complete order cycle from receipt through delivery and invoicing
Enter and verify orders in SAP; monitor progress against delivery timelines
Communicate delays and issues to customers; coordinate shipment preparation activities
Liaise with logistics partners and handle customer inquiries pre- and post-sale
Manage returns according to company procedures
Requirements
Secondary education diploma or equivalent qualification
2-3 years of experience in customer service or order administration roles
Proficiency in Microsoft Office suite
SAP system knowledge
Fluent English language skills
Compensation:
€30,700–€37,000 base salary plus 4% premio
Responsibilities
Process complete order cycle from receipt through delivery and invoicing
Enter and verify orders in SAP; monitor progress against delivery timelines
Communicate delays and issues to customers; coordinate shipment preparation activities
Liaise with logistics partners and handle customer inquiries pre- and post-sale
Manage returns according to company procedures
Requirements
Secondary education diploma or equivalent qualification
2-3 years of experience in customer service or order administration roles
Proficiency in Microsoft Office suite
SAP system knowledge
Fluent English language skills
Compensation:
€30,700–€37,000 base salary plus 4% premio