Italian-speaking Customer Advisor In Lisbon With Relocation Bonus
Pp We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country. /p p Location: Lisbon, Portugal (remote within Portugal) /p h3 What We Offer /h3 ul li Competitive salary package /li li€7.63/day meal allowance /li li Health insurance from Day 1 /li li Remote work based in Portugal /li li Relocation support package /li li Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process) /li li Optional free Portuguese classes and other activities around Lisbon /li /ul h3 Responsibilities /h3 ul li Provide support to customers via phone, email,
and chat /li li Assist users with product-related questions and technical issues /li li Deliver high-quality customer service with empathy and professionalism /li li Troubleshoot problems and find effective solutions /li li Maintain accurate records of customer interactions /li /ul h3 Requirements /h3 ul li Fluency in Italian and good English level /li li Strong communication and problem-solving skills /li li Customer-oriented mindset /li li Tech-savvy and comfortable learning new systems /li li Previous customer service experience is a plus /li /ul h3 Schedule /h3 ul li Monday to Saturday (rotational shifts) or Monday to Friday /li li08:00 – 19:00 /li li2 days off per week (Sunday + 1 rotational day) /li /ul p Schedules may vary depending on project available. /p /p
and chat /li li Assist users with product-related questions and technical issues /li li Deliver high-quality customer service with empathy and professionalism /li li Troubleshoot problems and find effective solutions /li li Maintain accurate records of customer interactions /li /ul h3 Requirements /h3 ul li Fluency in Italian and good English level /li li Strong communication and problem-solving skills /li li Customer-oriented mindset /li li Tech-savvy and comfortable learning new systems /li li Previous customer service experience is a plus /li /ul h3 Schedule /h3 ul li Monday to Saturday (rotational shifts) or Monday to Friday /li li08:00 – 19:00 /li li2 days off per week (Sunday + 1 rotational day) /li /ul p Schedules may vary depending on project available. /p /p