It Specialist
Tudor Team Alinghi is seeking an IT Specialist to join the Team in Naples, to support the Team in the delivery of its 38th America's Cup campaign.
The IT Specialist will be the first point of contact for IT at our Naples base.
You will support our Team Members and Guests day-to-day, and you will take on the routine administration of our servers and user access, reporting directly to the IT Lead.
Key Responsibilities
Provide first and second-line support to users, in person and remotely
Set up, configure and maintain laptops, desktops and peripherals (desk support)
Support and administer Microsoft 365: accounts, licenses, Outlook, Teams and OneDrive
Manage user access: joiners, movers and leavers, group memberships, permissions and periodic access checks, applying changes
Install and maintain printers and shared devices
Support meeting rooms and AV equipment
Maintain the servers: apply updates and patches, monitor health and capacity, check backups and run restore tests, and escalate anything outside routine operations
Support guests and hospitality events with connectivity and equipment
Help with equipment orders, stock and deliveries
Document procedures, and report to the IT Lead on open issues, recurring problems and priorities
Qualifications & Experience
MUST HAVE
Minimum 3 years of experience in IT support or systems administration
Good knowledge of Microsoft 365 administration
Windows Server and Active Directory: user and group management, Group Policy, DNS and DHCP
Experience with server maintenance: updates, patching, monitoring and backups
Basic networking knowledge: Wi-Fi, LAN, DHCP and DNS
Experience with ticketing
Clear communication with non-technical users
English, written and spoken
NICE TO HAVE
Experience with virtualisation and Veeam
Experience with Intune or device management
Italian, French (or Spanish)
Experience in a fast-paced environment such as sports, events or broadcast
#J-*****-Ljbffr
The IT Specialist will be the first point of contact for IT at our Naples base.
You will support our Team Members and Guests day-to-day, and you will take on the routine administration of our servers and user access, reporting directly to the IT Lead.
Key Responsibilities
Provide first and second-line support to users, in person and remotely
Set up, configure and maintain laptops, desktops and peripherals (desk support)
Support and administer Microsoft 365: accounts, licenses, Outlook, Teams and OneDrive
Manage user access: joiners, movers and leavers, group memberships, permissions and periodic access checks, applying changes
Install and maintain printers and shared devices
Support meeting rooms and AV equipment
Maintain the servers: apply updates and patches, monitor health and capacity, check backups and run restore tests, and escalate anything outside routine operations
Support guests and hospitality events with connectivity and equipment
Help with equipment orders, stock and deliveries
Document procedures, and report to the IT Lead on open issues, recurring problems and priorities
Qualifications & Experience
MUST HAVE
Minimum 3 years of experience in IT support or systems administration
Good knowledge of Microsoft 365 administration
Windows Server and Active Directory: user and group management, Group Policy, DNS and DHCP
Experience with server maintenance: updates, patching, monitoring and backups
Basic networking knowledge: Wi-Fi, LAN, DHCP and DNS
Experience with ticketing
Clear communication with non-technical users
English, written and spoken
NICE TO HAVE
Experience with virtualisation and Veeam
Experience with Intune or device management
Italian, French (or Spanish)
Experience in a fast-paced environment such as sports, events or broadcast
#J-*****-Ljbffr