Global Hr Live Support Advisor
Amazon Inc. is seeking a MyHR Live Support Advisor to join a global, 24/7 contact center. You will handle high volumes of calls, chats, cases and tickets with a focus on customer obsession, empathy and accurate documentation.
Key duties include resolving inquiries using knowledge bases and SOPs, collaborating with partner teams, maintaining strong metrics, and adapting to shifts across time zones to support employees worldwide.
Key duties include resolving inquiries using knowledge bases and SOPs, collaborating with partner teams, maintaining strong metrics, and adapting to shifts across time zones to support employees worldwide.