Guest Services Executive

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8vxgan

Luogo di lavoro:
Anacapri
WeareonthelookoutforapassionateGuestServicesExecutive-FrontOfficetojointhesummerseason**ofJumeirahCapriPalace.
Themaindutiesandresponsibilitiesare:
Welcomeguestsandmanagecheck-in/check-outprocessesaccuratelyandefficiently.
Respondpromptlytoguestinquiriesandrequests,ensuringpersonalizedservice.
Coordinatewithotherdepartments(Housekeeping,Concierge,ExecutiveLounge,Recreation,F&B;)tofulfillguestneeds.
Handlespecialrequestssuchastransportation,diningreservations,andamenities.
Resolveminorguestcomplaintsprofessionallyandescalatecomplexissueswhennecessary.
Promotehotelservicesandamenities,upsellingwhereappropriate.
Maintainaccurateguestrecordsandensurecompliancewithservicestandards.
SupportVIPandrepeatguestrecognitionprograms.
Upholdsafety,security,andprivacyprotocolsatalltimes
#J-***-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8vxgan