Service engineer / service technician in Italy (all genders)
Would you like to help ensure that the world does not run out of resources and become part of the circular economy? Then STEINERT is the right place for you. We have been building sorting technologies and solving sorting tasks used in recycling and mining since 1889 in Cologne. Based in Cologne/Germany and at home around the globe, 550 colleagues worldwide work on the development of sustainable sorting technologies. As a medium-sized company, we are international, traditional and innovative at the same time.
We offer our employees responsibility thanks to flat hierarchies and short decision-making paths. With us, you can combine your further development with the growth of an international and solidly positioned group.
Here's what you can do for us: Preparation, planning and conduction of services for/on our separation machines and systems with focus on Italy and globally: Commissioning
Maintenance
Troubleshoots
Interventions
Remote Supports
Trainings
Planning the required tools and equipment
Active support in service sales - spare and wear parts as well as service agreements.
Conducting deep-dives on complex errors and improvement potentials
Creation of: Service Reports
Commissioning Protocols
Action Plans
Time Sheets
Customer communication and consultation
You bring with you: Degree in engineering or technical education specialized in electrical engineering or mechatronics
Professional experience as Service engineer/technician
Professional experience in Service-Excellence and -Delivery
Experience in MS 365 and related software
Very good communication skills in written and spoken Italian and English (other language advantages)
High level of engagement & pro-activeness
Strong comprehension capabilities & analytical thinking
Good problem solving and mediation skills
Willingness to travel 70-90% nationally and neighboring states
Willingness to participate in regular technical trainings (also in Germany)
Current Driver's license
This is what we offer: A forward-thinking working environment in a growing company
Opportunities for further training
Flexible hours and mobile working
Company Laptop and Mobile Phone
Tools box fully equipped as well as work clothes and necessary safety equipment
Company car
We offer our employees responsibility thanks to flat hierarchies and short decision-making paths. With us, you can combine your further development with the growth of an international and solidly positioned group.
Here's what you can do for us: Preparation, planning and conduction of services for/on our separation machines and systems with focus on Italy and globally: Commissioning
Maintenance
Troubleshoots
Interventions
Remote Supports
Trainings
Planning the required tools and equipment
Active support in service sales - spare and wear parts as well as service agreements.
Conducting deep-dives on complex errors and improvement potentials
Creation of: Service Reports
Commissioning Protocols
Action Plans
Time Sheets
Customer communication and consultation
You bring with you: Degree in engineering or technical education specialized in electrical engineering or mechatronics
Professional experience as Service engineer/technician
Professional experience in Service-Excellence and -Delivery
Experience in MS 365 and related software
Very good communication skills in written and spoken Italian and English (other language advantages)
High level of engagement & pro-activeness
Strong comprehension capabilities & analytical thinking
Good problem solving and mediation skills
Willingness to travel 70-90% nationally and neighboring states
Willingness to participate in regular technical trainings (also in Germany)
Current Driver's license
This is what we offer: A forward-thinking working environment in a growing company
Opportunities for further training
Flexible hours and mobile working
Company Laptop and Mobile Phone
Tools box fully equipped as well as work clothes and necessary safety equipment
Company car