Junior Customer Care Champion | Hybrid
Satispay in Lombardy is seeking a Junior Customer Care Representative to deliver empathetic support and help users enjoy a smooth financial experience.
You will manage email tickets (Zendesk), follow SOPs, handle social channels and calls, work with the TL and Quality team, and complete a ~17?day onboarding plus mentoring. Initial salary starts at €28,000 gross per year, with compensation tailored to experience and value. The role offers hybrid work with three in-office days and some remote time.
You will manage email tickets (Zendesk), follow SOPs, handle social channels and calls, work with the TL and Quality team, and complete a ~17?day onboarding plus mentoring. Initial salary starts at €28,000 gross per year, with compensation tailored to experience and value. The role offers hybrid work with three in-office days and some remote time.