Enrollment Advisor
The Role
We are looking for an experienced and results-driven Enrollment Adviso r to join our EF Academy team in Milan and take end-to-end ownership of the student journey, from initial recruitment and consultation through enrollment and all post-enrollment activities leading up to the student's arrival on campus.
The role combines student recruitment, consultative sales and customer care. You will be responsible not only for recruiting and enrolling students from the Italian market, but also for ensuring that enrolled students and their families receive an outstanding experience and are fully prepared to start their journey at our international boarding schools in Oxford, New York, and California.
Fluency in Italian, English and Spanish is a mandatory requirement for this position.
Who we are
EF Academy International Boarding Schools open a world of opportunities for high school students by offering a transformational international education, strong university preparation, and a future without borders.
Learn more about EF Academy :
When you join EF Academy in Milan, you will:
Work in an international, dynamic, and entrepreneurial environment
Take ownership of the entire student and family journey, from first contact to arrival at school
Be directly responsible for both student recruitment and post-enrollment customer care
Develop strong relationships with students and families throughout a highly important educational decision
Collaborate closely with colleagues across EF offices worldwide and our school campuses
Contribute directly to the growth of EF Academy in the Italian market
Join a global organization that values initiative, accountability, and continuous development
What will you do in this role?
Take ownership of student recruitment for the Italian market and contribute to achieving enrollment targets
Manage relationships with prospective students and parents, from initial inquiry through enrollment and all the way to the student's arrival at school
Advise families on EF Academy programs, destinations, academic pathways, and the international boarding school experience
Understand each family's needs and provide a highly personalized and consultative experience
Proactively manage your recruitment pipeline, follow up with prospective families and drive applications toward enrollment
Take responsibility for the post-enrollment journey, acting as a key point of contact for students and families and ensuring a smooth transition from enrollment to arrival on campus
Coordinate closely with international admissions teams and school campuses to ensure each student is fully prepared for their arrival
Organize and participate in school fairs, information sessions, events and individual consultations
Build relationships with schools, counselors, partners, and other relevant stakeholders
Identify opportunities to strengthen EF Academy's presence and student recruitment in the market
Deliver an outstanding customer experience throughout the entire journey, building trust with families from the first conversation through to the student's successful arrival at school
What are we looking for?
Fluency in Italian, English, and Spanish – mandatory
Previous professional experience in a client-facing, consultative sales, recruitment, admissions, education or business development role
Strong communication and relationship-building skills, with confidence engaging with both students and parents
A strong sense of ownership and accountability, with the ability to take responsibility for both commercial results and customer experience
A commercial and results-oriented mindset, combined with a genuine commitment to delivering excellent customer care
Excellent organizational skills and attention to detail, with the ability to manage multiple students, families, deadlines, and priorities
Ability to work independently and proactively in a fast-paced environment
An international mindset; previous experience studying, living, or working abroad is highly valued
Resourceful, solution-oriented, and comfortable taking initiative
Passion for supporting students and families with important educational decisions
Experience in international education, study abroad, tourism, premium services, consultative sales, or student recruitment is an advantage.
Why EF Academy — and Why Now
Base salary: €30,000 - €40,000 gross per year (RAL), commensurate with experience
Career advancement opportunities within our global organization
Friendly and international environment at a centrally located office in Milan
Daily awesomeness and monthly happy hours
Yearly trips and sponsored sport events
Regular trainings, training trips as well as employee events and kick-offs
Free EF Hello Premium App — keep levelling up your own language skills
Staff discounts on EF progra
We are looking for an experienced and results-driven Enrollment Adviso r to join our EF Academy team in Milan and take end-to-end ownership of the student journey, from initial recruitment and consultation through enrollment and all post-enrollment activities leading up to the student's arrival on campus.
The role combines student recruitment, consultative sales and customer care. You will be responsible not only for recruiting and enrolling students from the Italian market, but also for ensuring that enrolled students and their families receive an outstanding experience and are fully prepared to start their journey at our international boarding schools in Oxford, New York, and California.
Fluency in Italian, English and Spanish is a mandatory requirement for this position.
Who we are
EF Academy International Boarding Schools open a world of opportunities for high school students by offering a transformational international education, strong university preparation, and a future without borders.
Learn more about EF Academy :
When you join EF Academy in Milan, you will:
Work in an international, dynamic, and entrepreneurial environment
Take ownership of the entire student and family journey, from first contact to arrival at school
Be directly responsible for both student recruitment and post-enrollment customer care
Develop strong relationships with students and families throughout a highly important educational decision
Collaborate closely with colleagues across EF offices worldwide and our school campuses
Contribute directly to the growth of EF Academy in the Italian market
Join a global organization that values initiative, accountability, and continuous development
What will you do in this role?
Take ownership of student recruitment for the Italian market and contribute to achieving enrollment targets
Manage relationships with prospective students and parents, from initial inquiry through enrollment and all the way to the student's arrival at school
Advise families on EF Academy programs, destinations, academic pathways, and the international boarding school experience
Understand each family's needs and provide a highly personalized and consultative experience
Proactively manage your recruitment pipeline, follow up with prospective families and drive applications toward enrollment
Take responsibility for the post-enrollment journey, acting as a key point of contact for students and families and ensuring a smooth transition from enrollment to arrival on campus
Coordinate closely with international admissions teams and school campuses to ensure each student is fully prepared for their arrival
Organize and participate in school fairs, information sessions, events and individual consultations
Build relationships with schools, counselors, partners, and other relevant stakeholders
Identify opportunities to strengthen EF Academy's presence and student recruitment in the market
Deliver an outstanding customer experience throughout the entire journey, building trust with families from the first conversation through to the student's successful arrival at school
What are we looking for?
Fluency in Italian, English, and Spanish – mandatory
Previous professional experience in a client-facing, consultative sales, recruitment, admissions, education or business development role
Strong communication and relationship-building skills, with confidence engaging with both students and parents
A strong sense of ownership and accountability, with the ability to take responsibility for both commercial results and customer experience
A commercial and results-oriented mindset, combined with a genuine commitment to delivering excellent customer care
Excellent organizational skills and attention to detail, with the ability to manage multiple students, families, deadlines, and priorities
Ability to work independently and proactively in a fast-paced environment
An international mindset; previous experience studying, living, or working abroad is highly valued
Resourceful, solution-oriented, and comfortable taking initiative
Passion for supporting students and families with important educational decisions
Experience in international education, study abroad, tourism, premium services, consultative sales, or student recruitment is an advantage.
Why EF Academy — and Why Now
Base salary: €30,000 - €40,000 gross per year (RAL), commensurate with experience
Career advancement opportunities within our global organization
Friendly and international environment at a centrally located office in Milan
Daily awesomeness and monthly happy hours
Yearly trips and sponsored sport events
Regular trainings, training trips as well as employee events and kick-offs
Free EF Hello Premium App — keep levelling up your own language skills
Staff discounts on EF progra