Automotive Diagnostics Expert
MSX International in Roma, Lazio, IT is seeking an Automotive Technical Diagnostic Agent to provide advanced technical support to dealer networks and act as a subject?matter expert for complex diagnostic and repair issues.
You will collaborate with Level 1 support, Engineering, Quality, and suppliers to resolve escalations, improve first?time?fix rates, and reduce post?sales repair times, while creating knowledge base content and training for workshops.
You will collaborate with Level 1 support, Engineering, Quality, and suppliers to resolve escalations, improve first?time?fix rates, and reduce post?sales repair times, while creating knowledge base content and training for workshops.