concierge - guest relations
STAR YACHT GROUP is hiring through Hosco in Porto Cervo. JOBDESCRIPTION It'sthedaybeforeabusysummereveningontheCostaSmeralda. Thechiefstewofa60-metreyachtneedsatablefor14,abirthdaycakefora6-year-old,atendertransferforaguestarrivinginOlbia,andabeautifularrangementofwhitepeonies.
Therequestsarevaried,thedetailsmatter,andthebestsolutionsaren'talwaystheobviousones. Ifyouenjoyfindingsolutions,connectingthedotsandmakingexceptionalexperienceshappen,we'dlovetohearfromyou. Welcometotheworldofyachtconcierge,whereresourcefulness,creativityandapassionforexceptionalserviceturneveryrequestintoanopportunitytomakesomeone'sexperienceextraordinary.
WHOWEARE StarYachtGrouphasoperatedinPortoCervosince2007.Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses. Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests. WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.
THEROLE You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex. Fromcuratingbespokeshoreexcursionstosourcinghard‐to‐findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars) Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice Coordinatedirectlywithourin‐houseprovisioningandlogisticsteamsforseamlessexecution Managerequesttracking,confirmationsandinvoicingwithprecision REQUIREMENTS Experience:atleast2–3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh‐endevents) Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh‐endvenues,diningandlogistics Problem‐solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.
Youcansay"leaveitwithme"anddeliver Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason BENEFITS Seasonalorpermanentcontract,dependingontheprofile Competitivesalarybasedonexperience(CCNLCommerciocontract) Mealvouchers(buonipasto)andpartialsmartworking Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport Dailyworkwithtop-tierinternationalsuperyachts Realcareergrowth,includingpotentialyear‐roundrolesandmobilitywithourMiamioffice Sharedstaffaccommodationprovidedforseasonalstaff
Therequestsarevaried,thedetailsmatter,andthebestsolutionsaren'talwaystheobviousones. Ifyouenjoyfindingsolutions,connectingthedotsandmakingexceptionalexperienceshappen,we'dlovetohearfromyou. Welcometotheworldofyachtconcierge,whereresourcefulness,creativityandapassionforexceptionalserviceturneveryrequestintoanopportunitytomakesomeone'sexperienceextraordinary.
WHOWEARE StarYachtGrouphasoperatedinPortoCervosince2007.Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses. Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests. WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.
THEROLE You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex. Fromcuratingbespokeshoreexcursionstosourcinghard‐to‐findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars) Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice Coordinatedirectlywithourin‐houseprovisioningandlogisticsteamsforseamlessexecution Managerequesttracking,confirmationsandinvoicingwithprecision REQUIREMENTS Experience:atleast2–3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh‐endevents) Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh‐endvenues,diningandlogistics Problem‐solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.
Youcansay"leaveitwithme"anddeliver Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason BENEFITS Seasonalorpermanentcontract,dependingontheprofile Competitivesalarybasedonexperience(CCNLCommerciocontract) Mealvouchers(buonipasto)andpartialsmartworking Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport Dailyworkwithtop-tierinternationalsuperyachts Realcareergrowth,includingpotentialyear‐roundrolesandmobilitywithourMiamioffice Sharedstaffaccommodationprovidedforseasonalstaff