concierge - guest relations
STAR YACHT GROUP is hiring through Hosco in Porto Cervo. JOBDESCRIPTION It'sthedaybeforeabusysummereveningontheCostaSmeralda.
Thechiefstewofa60-metreyachtneedsatablefor14,abirthdaycakefora6-year-old,atendertransferforaguestarrivinginOlbia,andabeautifularrangementofwhitepeonies.
Therequestsarevaried,thedetailsmatter,andthebestsolutionsaren'talwaystheobviousones.
Ifyouenjoyfindingsolutions,connectingthedotsandmakingexceptionalexperienceshappen,we'dlovetohearfromyou.
Welcometotheworldofyachtconcierge,whereresourcefulness,creativityandapassionforexceptionalserviceturneveryrequestintoanopportunitytomakesomeone'sexperienceextraordinary.
WHOWEARE StarYachtGrouphasoperatedinPortoCervosince2007.Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses.
Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.
WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.
THEROLE You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.
Fromcuratingbespokeshoreexcursionstosourcinghard‐to‐findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
Coordinatedirectlywithourin‐houseprovisioningandlogisticsteamsforseamlessexecution
Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS Experience:atleast2–3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh‐endevents)
Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh‐endvenues,diningandlogistics
Problem‐solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.
Youcansay"leaveitwithme"anddeliver
Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS Seasonalorpermanentcontract,dependingontheprofile
Competitivesalarybasedonexperience(CCNLCommerciocontract)
Mealvouchers(buonipasto)andpartialsmartworking
Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
Dailyworkwithtop-tierinternationalsuperyachts
Realcareergrowth,includingpotentialyear‐roundrolesandmobilitywithourMiamioffice
Sharedstaffaccommodationprovidedforseasonalstaff
Thechiefstewofa60-metreyachtneedsatablefor14,abirthdaycakefora6-year-old,atendertransferforaguestarrivinginOlbia,andabeautifularrangementofwhitepeonies.
Therequestsarevaried,thedetailsmatter,andthebestsolutionsaren'talwaystheobviousones.
Ifyouenjoyfindingsolutions,connectingthedotsandmakingexceptionalexperienceshappen,we'dlovetohearfromyou.
Welcometotheworldofyachtconcierge,whereresourcefulness,creativityandapassionforexceptionalserviceturneveryrequestintoanopportunitytomakesomeone'sexperienceextraordinary.
WHOWEARE StarYachtGrouphasoperatedinPortoCervosince2007.Wearealicensedmaritimeagency,trustedbysuperyachtcaptains,chefsandchiefstewardesses.
Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.
WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.
THEROLE You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.
Fromcuratingbespokeshoreexcursionstosourcinghard‐to‐findluxuryitemsovernight,youwillensureunmatchedservicestandards.
WHATYOU'LLDO Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
Coordinatedirectlywithourin‐houseprovisioningandlogisticsteamsforseamlessexecution
Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS Experience:atleast2–3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh‐endevents)
Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh‐endvenues,diningandlogistics
Problem‐solvingandcalmunderpressure:provenabilitytostaysharpandprecisewhenseveralyachtscallatonce.
Youcansay"leaveitwithme"anddeliver
Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS Seasonalorpermanentcontract,dependingontheprofile
Competitivesalarybasedonexperience(CCNLCommerciocontract)
Mealvouchers(buonipasto)andpartialsmartworking
Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
Dailyworkwithtop-tierinternationalsuperyachts
Realcareergrowth,includingpotentialyear‐roundrolesandmobilitywithourMiamioffice
Sharedstaffaccommodationprovidedforseasonalstaff