Technical Employee Am Automatic Machines Published: 21/03/2025
AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team.
Responsibilities: Provide remote support to field technicians for fault resolution Assist in configuration changes and explain product functionalities Analyze technical issues remotely Open service tickets to report malfunctions Requirements: Experience : At least 5 years in a similar role (technical support and maintenance) Skills: Basic knowledge of electronics and IT Strong planning skills and ability to work toward objectives High learning aptitude Preferred: basic knowledge of data networks Soft Skills: Goal-oriented and flexible Excellent communication and interpersonal skills Problem-solving and proactive attitude What we offer: Initial training on our products Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico) Location: Brescia or nearby province Working Hours: Full-time Monday to Friday Contract Type: Company cafeteria Additional Compensation: Performance premio Overtime pay Thirteenth-month salary Experience: Technical Support Employee: 3 years (preferred)
Responsibilities: Provide remote support to field technicians for fault resolution Assist in configuration changes and explain product functionalities Analyze technical issues remotely Open service tickets to report malfunctions Requirements: Experience : At least 5 years in a similar role (technical support and maintenance) Skills: Basic knowledge of electronics and IT Strong planning skills and ability to work toward objectives High learning aptitude Preferred: basic knowledge of data networks Soft Skills: Goal-oriented and flexible Excellent communication and interpersonal skills Problem-solving and proactive attitude What we offer: Initial training on our products Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico) Location: Brescia or nearby province Working Hours: Full-time Monday to Friday Contract Type: Company cafeteria Additional Compensation: Performance premio Overtime pay Thirteenth-month salary Experience: Technical Support Employee: 3 years (preferred)