Sales Account Manager, Italy
As an Account Manager focused on strategic partnerships, you drive growth and value for CHEP's customers in a B2B setting. You collaborate with cross-functional teams to shape account plans that cut costs, boost revenue, and advance sustainability. You will lead negotiations, monitor performance (including NPS), and foster long-term partnerships to enhance supply chains.
This role offers international exposure, a hybrid work model, and a chance to make a tangible impact on global logistics and sustainability.
Employee Assistance Programme (EAP)
Option to participate in company share scheme
Life Insurance
Annual Premio of 15%
Manage and develop strategic customer relationships aligned with growth objectives and satisfaction targets
Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction, and sustainability
Lead contract negotiations and commercial tenders to secure favorable terms
Conduct regular business reviews with customers to ensure audit plan compliance and maintain asset management records
Monitor account performance metrics (including NPS) and develop action plans for improvement
Build networks within customers' organizations to drive strategic supply chain initiatives
Identify and secure new business opportunities to maintain a robust sales pipeline
Drive revenue retention and expansion through long-term partnerships and tailored solutions
Experience in food/food processing/packaging/supply chain
Track record of growing customer relationships and delivering commercial results
Ability to influence stakeholders across cross-functional/matrix organizations
Strong commercial acumen, negotiation, and solution-selling skills
CRM experience (Salesforce or similar)
Strong communication and presentation skills
Italian and English proficiency (essential); additional European language desirable
Building relationships
Empathy
Salesforce or similar CRM tools
Data storytelling
Digital Customer Solutions (DCS)
This role offers international exposure, a hybrid work model, and a chance to make a tangible impact on global logistics and sustainability.
Employee Assistance Programme (EAP)
Option to participate in company share scheme
Life Insurance
Annual Premio of 15%
Manage and develop strategic customer relationships aligned with growth objectives and satisfaction targets
Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction, and sustainability
Lead contract negotiations and commercial tenders to secure favorable terms
Conduct regular business reviews with customers to ensure audit plan compliance and maintain asset management records
Monitor account performance metrics (including NPS) and develop action plans for improvement
Build networks within customers' organizations to drive strategic supply chain initiatives
Identify and secure new business opportunities to maintain a robust sales pipeline
Drive revenue retention and expansion through long-term partnerships and tailored solutions
Experience in food/food processing/packaging/supply chain
Track record of growing customer relationships and delivering commercial results
Ability to influence stakeholders across cross-functional/matrix organizations
Strong commercial acumen, negotiation, and solution-selling skills
CRM experience (Salesforce or similar)
Strong communication and presentation skills
Italian and English proficiency (essential); additional European language desirable
Building relationships
Empathy
Salesforce or similar CRM tools
Data storytelling
Digital Customer Solutions (DCS)