Public Safety Officer I Unarmed
h3Department: /h3p11926 Atrium Health Floyd Medical Center - Public Safety /ph3Status: /h3pPart time /ph3Benefits Eligible: /h3pYes /ph3Hou rs Per Week: /h3p24 /ph3Schedule Details/Additional Information: /h3ulliB-Shift (19:00-07:00) /liliMonday Tuesday /li /ulh3Pay Range: /h3p$21.85 - $32.80 /ph3Major Responsibilities: /h3ulliProvides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training. /liliInspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations.
Maintains
Department uniform and equipment in good repair. /liliPerforms routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches. Assists team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning. /liliPrevents, responds to, and investigates workplace violence.
Responds to service calls, such as combative or threatening patients or visitors and team member incidents. /liliServes as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing.). /liliPerforms key responsibilities to plan, prevent, practice,
and respond to emergencies such as lost or abducted infants/children, fire, and active threats. /liliResponds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury. /liliInvestigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation. /liliPerforms liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site. /liliLiaisons with federal, state, and local law enforcement and first responder agencies.
Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices. /liliMaintains current Department training standards in radio communications, verbal de‑… /li /ulh3Licensure, Registration, and/or Certification Required: /h3ulliSecurity Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required. /liliFor North Carolina teammates,
an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments. /liliStop the Bleed Certification must be obtained within 1 year of hire date. /liliA valid driver's license issued by the Division of Motor Vehicle. /liliFirearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ). /liliCertified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter. /li /ulh3Education Required: /h3ulliHigh school graduate or GED /li /ulh3Experience Required: /h3ulliTypically requires 1 year s of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property . /li /ulh3Knowledge, Skills Abilities Required: /h3ulliAn above average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents. /liliThe ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness. /liliA daily commitment to patient-centered safety practices. /liliCollaborative work with medical staff and external law enforcement, as appropriate. /liliThe ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility. /liliThe ability to interact with peers with positive intent and /li /ul
Maintains
Department uniform and equipment in good repair. /liliPerforms routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches. Assists team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning. /liliPrevents, responds to, and investigates workplace violence.
Responds to service calls, such as combative or threatening patients or visitors and team member incidents. /liliServes as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing.). /liliPerforms key responsibilities to plan, prevent, practice,
and respond to emergencies such as lost or abducted infants/children, fire, and active threats. /liliResponds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury. /liliInvestigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation. /liliPerforms liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site. /liliLiaisons with federal, state, and local law enforcement and first responder agencies.
Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices. /liliMaintains current Department training standards in radio communications, verbal de‑… /li /ulh3Licensure, Registration, and/or Certification Required: /h3ulliSecurity Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required. /liliFor North Carolina teammates,
an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments. /liliStop the Bleed Certification must be obtained within 1 year of hire date. /liliA valid driver's license issued by the Division of Motor Vehicle. /liliFirearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ). /liliCertified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter. /li /ulh3Education Required: /h3ulliHigh school graduate or GED /li /ulh3Experience Required: /h3ulliTypically requires 1 year s of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property . /li /ulh3Knowledge, Skills Abilities Required: /h3ulliAn above average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents. /liliThe ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness. /liliA daily commitment to patient-centered safety practices. /liliCollaborative work with medical staff and external law enforcement, as appropriate. /liliThe ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility. /liliThe ability to interact with peers with positive intent and /li /ul