Reservations manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8w9gzt

Luogo di lavoro: Anacapri

WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.

Themaindutiesandresponsibilitiesare:

- Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.
- Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.
- Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.
- Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.
- Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.
- Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.
- Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.
- Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
- ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement.
- Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8w9gzt