IT Security Operations Technician
Ready to put your IT security skills into practice and contribute to mission-critical operations? Join a team protecting the digital infrastructure that supports ESA’s most important programmes.
We are looking for an IT Security Operations Technician to join the IT Security Section of the European Space Agency (ESA), where you will support the operation, maintenance and security of critical IT services and infrastructures.
Working alongside experienced security professionals, you will contribute to ensuring the confidentiality, integrity and availability of ESA’s Communication and Information Systems, supporting their resilience and business continuity in compliance with ESA Security Directives.
Your work will span three key operational domains:
- Classified and Restricted Data Security Services
- Linux-based Centralised Log Collection and Management
- Privileged Access Management (PAM)
Tasks and Activities
- Operate and support IT security, classified data, and infrastructure services.
- Manage security incidents and service requests end-to-end.
- Operate and maintain PAM, IAM, vulnerability management, and monitoring tools.
- Operate and maintain Linux-based centralized log collection platforms.
- Ensure log availability, integrity, retention, and access control.
- Support maintenance, patching, upgrades of servers, OS, appliances, and network/security devices.
- Support firewall, VPN, and remote access services.
- Liaise with client and stakeholders.
- Document operational procedures.
- Supporting evolution work of services by providing feedback gained from operating experience to evolution projects.
- Supporting, maintaining, and updating/upgrading at an agreed schedule, technical components including hardware, software,
appliances, security and network devices.
- Providing regular reporting on workload and operations related activities and participating in meetings to identify avenues for efficiency gains.
What We’re Looking For
- At least 2 years of professional experience in IT operations, systems administration or IT security operations.
- Practical experience administering and troubleshooting Windows operating systems and environments.
- Experience with Active Directory, including user account administration and lifecycle management.
- Practical Linux administration and troubleshooting skills.
- Understanding of centralised logging concepts, log collection and log management.
- Knowledge of firewalls, VPNs and remote access technologies, through either operational use or administration.
- Good understanding of cybersecurity fundamentals, including access control, security monitoring, system hardening and secure IT operations.
- Ability to adapt to changing technical requirements and operational priorities.
- A proactive and flexible approach, with the ability to work independently as well as collaboratively within an international, multicultural team.
- Good communication skills and fluency in written and spoken English.
- Eligibility to obtain an ESA SECRET personnel security clearance.
Experience with one or more of the following technologies and areas would be a strong advantage:
- Microsoft Active Directory domain administration and management.
- SIEM platforms, security log analysis and event monitoring tools.
- Privileged Access Management (PAM) and Identity Security solutions, particularly BeyondTrust.
- PowerShell scripting and automation.
- Encryption technologies and key management concepts.
- Infrastructure and system monitoring solutions.
- VMware, vSphere and Virtual Desktop Infrastructure (VDI).
- IT Service Management (ITSM) tools and processes.
- An IT security, cybersecurity or relevant technical industry certification, or vendor-specific qualifications.
- A technical degree, diploma or equivalent qualification in Computer Science, Information Technology, Cybersecurity or a related discipline.
Why Make the Move?
- Contribute to Europe's space and security missions. Support the European Space Agency and help protect the IT services and infrastructure behind critical European programmes.
- Build your cybersecurity expertise. Gain practical experience across privileged access management, security monitoring, classified data services and secure infrastructure operations.
- Work with technologies that matter. Develop your skills across Windows, Linux, security platforms, centralised logging and enterprise infrastructure.
- Grow in an international environment. Collaborate with experienced technical professionals and stakeholders in a multicultural setting.
- Develop your career. Expand your technical capabilities through hands-on responsibilities, exposure to complex environments and opportunities to contribute to service improvements.
We are looking for an IT Security Operations Technician to join the IT Security Section of the European Space Agency (ESA), where you will support the operation, maintenance and security of critical IT services and infrastructures.
Working alongside experienced security professionals, you will contribute to ensuring the confidentiality, integrity and availability of ESA’s Communication and Information Systems, supporting their resilience and business continuity in compliance with ESA Security Directives.
Your work will span three key operational domains:
- Classified and Restricted Data Security Services
- Linux-based Centralised Log Collection and Management
- Privileged Access Management (PAM)
Tasks and Activities
- Operate and support IT security, classified data, and infrastructure services.
- Manage security incidents and service requests end-to-end.
- Operate and maintain PAM, IAM, vulnerability management, and monitoring tools.
- Operate and maintain Linux-based centralized log collection platforms.
- Ensure log availability, integrity, retention, and access control.
- Support maintenance, patching, upgrades of servers, OS, appliances, and network/security devices.
- Support firewall, VPN, and remote access services.
- Liaise with client and stakeholders.
- Document operational procedures.
- Supporting evolution work of services by providing feedback gained from operating experience to evolution projects.
- Supporting, maintaining, and updating/upgrading at an agreed schedule, technical components including hardware, software,
appliances, security and network devices.
- Providing regular reporting on workload and operations related activities and participating in meetings to identify avenues for efficiency gains.
What We’re Looking For
- At least 2 years of professional experience in IT operations, systems administration or IT security operations.
- Practical experience administering and troubleshooting Windows operating systems and environments.
- Experience with Active Directory, including user account administration and lifecycle management.
- Practical Linux administration and troubleshooting skills.
- Understanding of centralised logging concepts, log collection and log management.
- Knowledge of firewalls, VPNs and remote access technologies, through either operational use or administration.
- Good understanding of cybersecurity fundamentals, including access control, security monitoring, system hardening and secure IT operations.
- Ability to adapt to changing technical requirements and operational priorities.
- A proactive and flexible approach, with the ability to work independently as well as collaboratively within an international, multicultural team.
- Good communication skills and fluency in written and spoken English.
- Eligibility to obtain an ESA SECRET personnel security clearance.
Experience with one or more of the following technologies and areas would be a strong advantage:
- Microsoft Active Directory domain administration and management.
- SIEM platforms, security log analysis and event monitoring tools.
- Privileged Access Management (PAM) and Identity Security solutions, particularly BeyondTrust.
- PowerShell scripting and automation.
- Encryption technologies and key management concepts.
- Infrastructure and system monitoring solutions.
- VMware, vSphere and Virtual Desktop Infrastructure (VDI).
- IT Service Management (ITSM) tools and processes.
- An IT security, cybersecurity or relevant technical industry certification, or vendor-specific qualifications.
- A technical degree, diploma or equivalent qualification in Computer Science, Information Technology, Cybersecurity or a related discipline.
Why Make the Move?
- Contribute to Europe's space and security missions. Support the European Space Agency and help protect the IT services and infrastructure behind critical European programmes.
- Build your cybersecurity expertise. Gain practical experience across privileged access management, security monitoring, classified data services and secure infrastructure operations.
- Work with technologies that matter. Develop your skills across Windows, Linux, security platforms, centralised logging and enterprise infrastructure.
- Grow in an international environment. Collaborate with experienced technical professionals and stakeholders in a multicultural setting.
- Develop your career. Expand your technical capabilities through hands-on responsibilities, exposure to complex environments and opportunities to contribute to service improvements.