ICT System Specialist
Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world the Generali Group is one of the most significant players in the global insurance and the asset management industry. Generali supports each firm to innovate and grow with full investment autonomy ensuring they are set up to develop sustainable and innovative solutions.
With the stability of Generali Group backing, the platform enables investors to access distinctive strategies and experts' insights.
Generali Employee Benefits (GEB) Network is now Redion Employee Benefits, a Generali Company.
We are Redion. This is not a new company or a restructuring. This is our new global name — one brand for Europ Assistance and Generali Employee Benefits (GEB) Network, bringing together our insurance, assistance, and employee benefits services worldwide. Our vision: to be the world’s premier care partner.
Redion Employee Benefits is the global platform dedicated to the human capital of multinational corporations and, following the acquisition of Swiss Life Network earlier in 2026, the undisputed worldwide leader in employee benefits.
For more information, please visit our website www.redion.com/eb
We are looking for a ICT System Specialist to join our Operations and IT Department. Application must be submitted in English The ICT System Specialist is responsible provide day-to-day IT support and assist in managing Redion EB's workplace and infrastructure environment. The role covers end-user support, Windows Server, Microsoft 365, Intune, Azure, networking, security and IT operations.
Key responsibilities include:
- Provide first and second-line IT support and resolve day-to-day hardware, software, access and connectivity issues.
- Manage and support Windows/Linux Servers including monitoring, patching, troubleshooting and routine maintenance.
- Administer Active Directory and Microsoft Entra ID, including users, groups, permissions and access.
- Support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive and related services.
- Manage endpoints using Microsoft Intune, including device enrollment, configuration, compliance policies and application deployment.
- Support Microsoft Azure services and cloud infrastructure.
- Troubleshoot LAN/WAN, Wi-Fi, VPN, DNS, DHCP and general network connectivity issues.
- Manage laptops, desktops and other IT equipment, including installation, configuration, upgrades and software deployment.
- Support joiner, mover and leaver activities and associated access/device management.
- Support IT security, antivirus/EDR, patching, backup and restore activities.
- Monitor infrastructure and proactively investigate alerts and technical issues.
- Use PowerShell or similar tools to automate routine IT administration tasks.
- Maintain IT documentation, asset inventories, procedures and operational standards.
- Coordinate with senior IT colleagues and external providers for complex infrastructure or security issues.
The above list is not limitative and may be amended/adapted at any time by the Employer, at its own discretion, in accordance with the business needs.
Why should you join us?
Because here, your ideas matter, your contribution is visible, and your growth is supported. You'll join an ambitious, international team that is transforming employee benefits while keeping people at the heart of everything we do. At Redion EB, careers are built, not just jobs filled.
We give our people the opportunity to learn, grow, lead, and make an impact. From developing specialist expertise to leading international projects, taking on broader responsibilities, or stepping into management roles, we actively support career progression at every stage.
If you're looking for an employer that invests in your future while giving you the freedom to make a difference today, we'd love to meet you.
What we are looking for
- At least 5 years of practical experience in IT Support, System Administration or a similar IT operations role.
- Good hands-on experience with Windows/Linux Server and Windows 10/11 environments.
- Hands-on experience with Microsoft 365, Intune, Active Directory and Microsoft Entra ID.
- Practical experience with Microsoft Azure and cloud environments.
- Good understanding of networking, including TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi and VPN.
- Experience with endpoint management, software deployment, antivirus/EDR, patching and backup solutions.
- Knowledge of PowerShell for administration and basic automation.
- Strong troubleshooting skills and ability to resolve day-to-day end-user and infrastructure issues independently.
- Security-minded, well-organized and able to prioritize multiple activities.
- Service-oriented with good communication skills and a proactive approach.
- Able to take ownership of tasks and deliver quality results within agreed timeframes.
- Bachelor’s degree in information technology, Computer Science or a related discipline, or equivalent professional experience.
- Microsoft certifications related to Microsoft 365, Azure, Intune or Windows Server would be an advantage.
- Fluent in English; additional languages would be considered an asset
The recruitment and selection process will be conducted in full compliance with the principles of equal opportunity, inclusion, and non-discrimination. This position is open to all candidates regardless of gender and welcomes applications from individuals belonging to protected categories under Italian Law 68/99. This is a permanent position, based in Assago (Italy), covered by the CCNL ANIA and is at the Impiegato IV level.
Annual gross base salary offered for this position ranges from EUR 35,000.00 to EUR 45,000.00 (final package will be confirmed individually to the final selected candidate, in line with the profile and the adequation with the position requirements).
Redion Employee Benefits’ commitment for recruiting:
Redion Employee Benefits is committed to promote equal opportunities in employment. Candidates will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
At Generali and Redion, we believe that it is our differences that make the difference. At the heart of everything we do, we value the fact that we are all human beings, unique in our own ways, bringing different cultures, lifestyles, mindsets, and preferences. Our commitment is to leverage this Diversity to create long-term value, to be innovative, sustainable, to make the difference for our people, our clients, our partners as well as our communities.
We strive to promote a culture where D&I; is embedded in how we work and do business every day. All of us around the world are taking actions every day to create an inclusive and accessible workplace, where every person feels empowered to take ownership, to challenge biases and lead the transformation with a human touch.
Redion Employee Benefits endeavours to contact candidates within 21 days of application. However, if you do not hear back after 3 weeks then please assume on this occasion, unfortunately, you have not been successful.
Personal data collected will be strictly used for recruitment purpose only. All unsuccessful applications will be destroyed max. 3 months after this recruitment campaign closing.
You can consult our candidate’s Privacy notice here: https://www.geb.com/privacy-notice-job-applicants
With the stability of Generali Group backing, the platform enables investors to access distinctive strategies and experts' insights.
Generali Employee Benefits (GEB) Network is now Redion Employee Benefits, a Generali Company.
We are Redion. This is not a new company or a restructuring. This is our new global name — one brand for Europ Assistance and Generali Employee Benefits (GEB) Network, bringing together our insurance, assistance, and employee benefits services worldwide. Our vision: to be the world’s premier care partner.
Redion Employee Benefits is the global platform dedicated to the human capital of multinational corporations and, following the acquisition of Swiss Life Network earlier in 2026, the undisputed worldwide leader in employee benefits.
For more information, please visit our website www.redion.com/eb
We are looking for a ICT System Specialist to join our Operations and IT Department. Application must be submitted in English The ICT System Specialist is responsible provide day-to-day IT support and assist in managing Redion EB's workplace and infrastructure environment. The role covers end-user support, Windows Server, Microsoft 365, Intune, Azure, networking, security and IT operations.
Key responsibilities include:
- Provide first and second-line IT support and resolve day-to-day hardware, software, access and connectivity issues.
- Manage and support Windows/Linux Servers including monitoring, patching, troubleshooting and routine maintenance.
- Administer Active Directory and Microsoft Entra ID, including users, groups, permissions and access.
- Support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive and related services.
- Manage endpoints using Microsoft Intune, including device enrollment, configuration, compliance policies and application deployment.
- Support Microsoft Azure services and cloud infrastructure.
- Troubleshoot LAN/WAN, Wi-Fi, VPN, DNS, DHCP and general network connectivity issues.
- Manage laptops, desktops and other IT equipment, including installation, configuration, upgrades and software deployment.
- Support joiner, mover and leaver activities and associated access/device management.
- Support IT security, antivirus/EDR, patching, backup and restore activities.
- Monitor infrastructure and proactively investigate alerts and technical issues.
- Use PowerShell or similar tools to automate routine IT administration tasks.
- Maintain IT documentation, asset inventories, procedures and operational standards.
- Coordinate with senior IT colleagues and external providers for complex infrastructure or security issues.
The above list is not limitative and may be amended/adapted at any time by the Employer, at its own discretion, in accordance with the business needs.
Why should you join us?
Because here, your ideas matter, your contribution is visible, and your growth is supported. You'll join an ambitious, international team that is transforming employee benefits while keeping people at the heart of everything we do. At Redion EB, careers are built, not just jobs filled.
We give our people the opportunity to learn, grow, lead, and make an impact. From developing specialist expertise to leading international projects, taking on broader responsibilities, or stepping into management roles, we actively support career progression at every stage.
If you're looking for an employer that invests in your future while giving you the freedom to make a difference today, we'd love to meet you.
What we are looking for
- At least 5 years of practical experience in IT Support, System Administration or a similar IT operations role.
- Good hands-on experience with Windows/Linux Server and Windows 10/11 environments.
- Hands-on experience with Microsoft 365, Intune, Active Directory and Microsoft Entra ID.
- Practical experience with Microsoft Azure and cloud environments.
- Good understanding of networking, including TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi and VPN.
- Experience with endpoint management, software deployment, antivirus/EDR, patching and backup solutions.
- Knowledge of PowerShell for administration and basic automation.
- Strong troubleshooting skills and ability to resolve day-to-day end-user and infrastructure issues independently.
- Security-minded, well-organized and able to prioritize multiple activities.
- Service-oriented with good communication skills and a proactive approach.
- Able to take ownership of tasks and deliver quality results within agreed timeframes.
- Bachelor’s degree in information technology, Computer Science or a related discipline, or equivalent professional experience.
- Microsoft certifications related to Microsoft 365, Azure, Intune or Windows Server would be an advantage.
- Fluent in English; additional languages would be considered an asset
The recruitment and selection process will be conducted in full compliance with the principles of equal opportunity, inclusion, and non-discrimination. This position is open to all candidates regardless of gender and welcomes applications from individuals belonging to protected categories under Italian Law 68/99. This is a permanent position, based in Assago (Italy), covered by the CCNL ANIA and is at the Impiegato IV level.
Annual gross base salary offered for this position ranges from EUR 35,000.00 to EUR 45,000.00 (final package will be confirmed individually to the final selected candidate, in line with the profile and the adequation with the position requirements).
Redion Employee Benefits’ commitment for recruiting:
Redion Employee Benefits is committed to promote equal opportunities in employment. Candidates will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
At Generali and Redion, we believe that it is our differences that make the difference. At the heart of everything we do, we value the fact that we are all human beings, unique in our own ways, bringing different cultures, lifestyles, mindsets, and preferences. Our commitment is to leverage this Diversity to create long-term value, to be innovative, sustainable, to make the difference for our people, our clients, our partners as well as our communities.
We strive to promote a culture where D&I; is embedded in how we work and do business every day. All of us around the world are taking actions every day to create an inclusive and accessible workplace, where every person feels empowered to take ownership, to challenge biases and lead the transformation with a human touch.
Redion Employee Benefits endeavours to contact candidates within 21 days of application. However, if you do not hear back after 3 weeks then please assume on this occasion, unfortunately, you have not been successful.
Personal data collected will be strictly used for recruitment purpose only. All unsuccessful applications will be destroyed max. 3 months after this recruitment campaign closing.
You can consult our candidate’s Privacy notice here: https://www.geb.com/privacy-notice-job-applicants