Front Office Agent
POSITION SUMMARY The resource will be part of the Front Office department and will perform the following tasks:
- Welcoming customers
- Assigning rooms
- Providing information or assistance to customers
- Managing reservations
- Receiving and handling customer complaints
- Analyzing and identifying customer needs
- Receiving and sorting phone calls
- Filling out forms and documents
- Contacting the various departments
- Welcoming customers
- Assigning rooms
- Providing information or assistance to customers
- Managing reservations
- Receiving and handling customer complaints
- Analyzing and identifying customer needs
- Receiving and sorting phone calls
- Filling out forms and documents
- Contacting the various departments