Industrial Hardware Tech Support Specialist
ASEM S.r.l. in Artegna, Italy, is seeking a Technical Customer Care (Hardware) specialist to support industrial hardware platforms on PC x86/x64 and ARM.
You will handle post-sales issues, troubleshoot hardware, and document resolution steps with customers. Reporting to the HW Customer Care Manager, the role requires strong problem solving, English and Italian language skills, and teamwork to coordinate with Repairs, Engineering, Quality, Operations, Production, Sales, and Product Management for
You will handle post-sales issues, troubleshoot hardware, and document resolution steps with customers. Reporting to the HW Customer Care Manager, the role requires strong problem solving, English and Italian language skills, and teamwork to coordinate with Repairs, Engineering, Quality, Operations, Production, Sales, and Product Management for