Business Operations Manager
About MyLime
MyLime is an international technology company specializing in Digital Product Passports (DPP), digital identities, product traceability and blockchain-based solutions.
We work with leading brands across automotive, mobility, fashion, luxury and industrial sectors, connecting physical products with innovative digital experiences.
Following our international expansion and a new phase of growth, we are strengthening our organization and looking for an ambitious Business Operations Manager to help build and scale the company.
The Opportunity
We are looking for an entrepreneurial, ambitious and highly execution-oriented professional who wants to take ownership of business operations and grow alongside the company.
This is not a traditional project management or administrative role.
Working directly with the CEO, you will be responsible for ensuring that teams, projects and business processes run efficiently, priorities are executed and operational challenges are resolved.
We are particularly interested in people who have experienced the challenges of building or scaling a startup and understand what it takes to make a business work.
We want someone who brings structure without bureaucracy, identifies problems before they escalate and takes initiative without waiting for constant direction.
Key Responsibilities
Business Operations & Execution
- Coordinate daily operations across Sales, Product, Technology, Finance and external partners.
- Translate company priorities into operational plans, clear responsibilities and deadlines.
- Monitor projects, client onboarding, implementations and deliverables.
- Identify bottlenecks, solve operational issues and ensure timely execution.
- Improve internal processes, accountability and cross-functional collaboration.
- Ensure business continuity and effective execution when the CEO is traveling internationally.
Sales Operations & BDR Management
- Coordinate and support our Business Development Representatives and international sales activities.
- Monitor commercial pipelines, lead generation, follow-ups and sales performance.
- Establish clear sales KPIs, reporting systems and accountability.
- Improve CRM adoption, lead qualification and opportunity management.
- Support the optimization and scalability of business development processes.
- Ensure effective coordination between Sales, Marketing and Product teams.
AI, Automation & Process Optimization
- Identify opportunities to automate repetitive activities and improve productivity.
- Implement and optimize internal management tools, dashboards, CRM workflows and AI-powered solutions.
- Standardize processes across commercial, operational and administrative functions.
- Ensure reliable visibility into company activities, projects and performance.
- Drive continuous operational improvement.
Financial & Administrative Coordination
- Coordinate with Finance and Administration to ensure alignment between contracts, project milestones, invoicing and collections.
- Monitor operational budgets, costs and outstanding activities.
- Support management reporting and financial planning through accurate operational information.
- Identify inefficiencies and opportunities to optimize resources.
People & Organizational Coordination
- Coordinate activities across teams, ensuring clear priorities and individual accountability.
- Support onboarding and the integration of new team members.
- Improve internal communication, workflows and organizational effectiveness.
- Identify resource gaps and support organizational development.
CEO Collaboration & Strategic Execution
- Work directly with the CEO to
MyLime is an international technology company specializing in Digital Product Passports (DPP), digital identities, product traceability and blockchain-based solutions.
We work with leading brands across automotive, mobility, fashion, luxury and industrial sectors, connecting physical products with innovative digital experiences.
Following our international expansion and a new phase of growth, we are strengthening our organization and looking for an ambitious Business Operations Manager to help build and scale the company.
The Opportunity
We are looking for an entrepreneurial, ambitious and highly execution-oriented professional who wants to take ownership of business operations and grow alongside the company.
This is not a traditional project management or administrative role.
Working directly with the CEO, you will be responsible for ensuring that teams, projects and business processes run efficiently, priorities are executed and operational challenges are resolved.
We are particularly interested in people who have experienced the challenges of building or scaling a startup and understand what it takes to make a business work.
We want someone who brings structure without bureaucracy, identifies problems before they escalate and takes initiative without waiting for constant direction.
Key Responsibilities
Business Operations & Execution
- Coordinate daily operations across Sales, Product, Technology, Finance and external partners.
- Translate company priorities into operational plans, clear responsibilities and deadlines.
- Monitor projects, client onboarding, implementations and deliverables.
- Identify bottlenecks, solve operational issues and ensure timely execution.
- Improve internal processes, accountability and cross-functional collaboration.
- Ensure business continuity and effective execution when the CEO is traveling internationally.
Sales Operations & BDR Management
- Coordinate and support our Business Development Representatives and international sales activities.
- Monitor commercial pipelines, lead generation, follow-ups and sales performance.
- Establish clear sales KPIs, reporting systems and accountability.
- Improve CRM adoption, lead qualification and opportunity management.
- Support the optimization and scalability of business development processes.
- Ensure effective coordination between Sales, Marketing and Product teams.
AI, Automation & Process Optimization
- Identify opportunities to automate repetitive activities and improve productivity.
- Implement and optimize internal management tools, dashboards, CRM workflows and AI-powered solutions.
- Standardize processes across commercial, operational and administrative functions.
- Ensure reliable visibility into company activities, projects and performance.
- Drive continuous operational improvement.
Financial & Administrative Coordination
- Coordinate with Finance and Administration to ensure alignment between contracts, project milestones, invoicing and collections.
- Monitor operational budgets, costs and outstanding activities.
- Support management reporting and financial planning through accurate operational information.
- Identify inefficiencies and opportunities to optimize resources.
People & Organizational Coordination
- Coordinate activities across teams, ensuring clear priorities and individual accountability.
- Support onboarding and the integration of new team members.
- Improve internal communication, workflows and organizational effectiveness.
- Identify resource gaps and support organizational development.
CEO Collaboration & Strategic Execution
- Work directly with the CEO to