Guest Care Specialist
MEININGER Hotels is seeking a Customer Care Executive at our Milan headquarters. You will support guests before, during, and after their stay, handling inquiries across phone, email, chat, and social media in a hybrid setup.
The role requires English and German language skills (B1) and a customer-centric mindset. You will collaborate with multiple teams to ensure smooth service delivery and opportunities for upselling.
The role requires English and German language skills (B1) and a customer-centric mindset. You will collaborate with multiple teams to ensure smooth service delivery and opportunities for upselling.