Program Head/Delivery Head
Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is recruiting for Program Head/Delivery Head on behalf of one of their blue-chip international clients to join their organization in Italy. Job Title: Program Head/Delivery Head Employment: Tempo pieno Start Date: November/2026 Country: Milano
- On site
- Italy Salary range: 90 000.00 EUR
- 120 000.00 EUR per year, dependent upon experience Contact: Bojan Ulemek on: +49 (0) 89 23 88 98 671
Key Responsibilities
• Provide single-point executive accountability for the end-to-end Digital Channel Transformation and joint Digital Factory engagement.
• Lead transition, application development, application management, modernization and stabilization across all value streams.
• Own the integrated transformation roadmap covering web, mobile, omnichannel, common-code adoption and AI-enabled engineering.
• Serve as the senior client interface for customer executives, business sponsors, product owners and technology leaders.
• Establish the joint Digital Factory operating model with clear ownership across product teams, squads, chapters and partners.
• Govern program scope, milestones, releases, critical dependencies, quality gates, risks and corrective actions.
• Lead knowledge transition, resource mobilization,
service continuity and steady-state readiness.
• Coordinate customer teams, client delivery units, shared services, platform partners and external vendors.
• Ensure predictable delivery, production stability, engineering quality, SLA/KPI performance and continuous improvement.
• Govern architecture alignment, DevSecOps, automation, security, compliance and responsible adoption of AI-enabled delivery.
• Own workforce planning, capability development and the effective onsite, nearshore and offshore delivery mix.
• Manage engagement commercials, financial performance, productivity commitments, scope changes and contractual obligations.
• Lead executive governance, reporting, escalation management and stakeholder communication. Experience/Qualifications:
• 15+ years in IT services delivery, with at least 5 at Program/Delivery Head level on telecom digital transformation engagements
• Executive accountability for transition, app development, AMS and modernization across multiple value streams
• Track record with Agile/product operating models (squads, chapters, digital factory)
• Managed onsite/nearshore/offshore delivery mixes and multi-vendor ecosystems
• Commercial ownership: P&L;, engagement financials, scope changes, contractual commitments
• C-level stakeholder management and executive governance
• Exposure to AI-enabled engineering and DevSecOps adoption is a plus
• Fluent English and Italian
- On site
- Italy Salary range: 90 000.00 EUR
- 120 000.00 EUR per year, dependent upon experience Contact: Bojan Ulemek on: +49 (0) 89 23 88 98 671
Key Responsibilities
• Provide single-point executive accountability for the end-to-end Digital Channel Transformation and joint Digital Factory engagement.
• Lead transition, application development, application management, modernization and stabilization across all value streams.
• Own the integrated transformation roadmap covering web, mobile, omnichannel, common-code adoption and AI-enabled engineering.
• Serve as the senior client interface for customer executives, business sponsors, product owners and technology leaders.
• Establish the joint Digital Factory operating model with clear ownership across product teams, squads, chapters and partners.
• Govern program scope, milestones, releases, critical dependencies, quality gates, risks and corrective actions.
• Lead knowledge transition, resource mobilization,
service continuity and steady-state readiness.
• Coordinate customer teams, client delivery units, shared services, platform partners and external vendors.
• Ensure predictable delivery, production stability, engineering quality, SLA/KPI performance and continuous improvement.
• Govern architecture alignment, DevSecOps, automation, security, compliance and responsible adoption of AI-enabled delivery.
• Own workforce planning, capability development and the effective onsite, nearshore and offshore delivery mix.
• Manage engagement commercials, financial performance, productivity commitments, scope changes and contractual obligations.
• Lead executive governance, reporting, escalation management and stakeholder communication. Experience/Qualifications:
• 15+ years in IT services delivery, with at least 5 at Program/Delivery Head level on telecom digital transformation engagements
• Executive accountability for transition, app development, AMS and modernization across multiple value streams
• Track record with Agile/product operating models (squads, chapters, digital factory)
• Managed onsite/nearshore/offshore delivery mixes and multi-vendor ecosystems
• Commercial ownership: P&L;, engagement financials, scope changes, contractual commitments
• C-level stakeholder management and executive governance
• Exposure to AI-enabled engineering and DevSecOps adoption is a plus
• Fluent English and Italian