Application Consultant - Abruzzo
OverviewIn this role you will deliver application support and training for Leica Biosystems instruments and reagents, ensuring high uptime through effective troubleshooting and optimization.
You will work with cross-functional teams to train customers, demonstrate instruments, and guide workflows within your territory.
Your work directly supports customer retention, reagent uptake, and market growth by providing technical expertise and documentation.
This opportunity offers remote work, travel within Italy, and a clear path to impact in cancer diagnostics and life sciences.
Retribuzione / Benefitsbonus / incentive pay (up to 20% of base salary)
comprehensive benefits package
company car
meal vouchers
remote work arrangement
healthcare program
ResponsabilitàProvide application support for Leica instruments and reagents, including on-site troubleshooting and first-line diagnosis of basic hardware/software issues
Plan and deliver customer trainings, instrument and reagent demonstrations, and workflow guidance for the assigned territory
Optimize reagent use, protocols,
and system performance to maximize instrument uptime and customer retention
Support Customer Care and Tender Office with technical documentation, tender responses, and product coding
Collaborate with Sales, Service, Customer Care, and Applications teams to gather market intelligence and support commercial opportunities, protecting installed base and driving margin
Requisiti fondamentaliBachelor's degree in Biology, Biomedical Laboratory Science, Biotechnology, Chemistry, or related field
Hands-on experience supporting, operating, or training users on laboratory instruments, reagents, or diagnostic workflows
Experience preparing and delivering technical product demonstrations or structured user training
Ability to prepare technical documentation and work with product codes, specifications, or tender-related materials
strong communication with customers
team collaboration
problem-solving mindset
instrument troubleshooting
technical documentation
tender documentation and product coding
You will work with cross-functional teams to train customers, demonstrate instruments, and guide workflows within your territory.
Your work directly supports customer retention, reagent uptake, and market growth by providing technical expertise and documentation.
This opportunity offers remote work, travel within Italy, and a clear path to impact in cancer diagnostics and life sciences.
Retribuzione / Benefitsbonus / incentive pay (up to 20% of base salary)
comprehensive benefits package
company car
meal vouchers
remote work arrangement
healthcare program
ResponsabilitàProvide application support for Leica instruments and reagents, including on-site troubleshooting and first-line diagnosis of basic hardware/software issues
Plan and deliver customer trainings, instrument and reagent demonstrations, and workflow guidance for the assigned territory
Optimize reagent use, protocols,
and system performance to maximize instrument uptime and customer retention
Support Customer Care and Tender Office with technical documentation, tender responses, and product coding
Collaborate with Sales, Service, Customer Care, and Applications teams to gather market intelligence and support commercial opportunities, protecting installed base and driving margin
Requisiti fondamentaliBachelor's degree in Biology, Biomedical Laboratory Science, Biotechnology, Chemistry, or related field
Hands-on experience supporting, operating, or training users on laboratory instruments, reagents, or diagnostic workflows
Experience preparing and delivering technical product demonstrations or structured user training
Ability to prepare technical documentation and work with product codes, specifications, or tender-related materials
strong communication with customers
team collaboration
problem-solving mindset
instrument troubleshooting
technical documentation
tender documentation and product coding